Distribution Supervisor

La Farm, Inc.; Cary (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO

Medical & HSA, Dental, Vision

Employer paid Employee Life Insurance

EAP

Free Bread perks

Store discounts

Meal discounts

Voluntary benefits available

Job summary

La Farm, Inc. in Cary, NC is seeking a Distribution Supervisor for hands-on leadership of daily bakery distribution operations. You will supervise the distribution team, oversee packing for delivery, ensure orders are accurate and on time, and perform deliveries with a focus on quality and customer satisfaction.

The role requires coordinating with the Distribution Manager, training team members, and maintaining safety and sanitation standards during shifts that run 2AM–10AM, Mon–Sun.

Qualifications

• Exceptional customer service skills.
• Great relationship building skills and positive demeanor as a team player.
• Ability to work in a fast-paced environment, multitask and meet deadlines.
• Demonstrated initiative and willingness to help wherever needed.

Responsibilities

• Supervise and work alongside the distribution team.
• Help with packaging/preparing products for delivery.
• Make sure orders are accurate, complete, on schedule.
• Make deliveries.
• Train and assist team members as needed.
• Assist Distribution Manager with warehouse activities.

Skills

Customer service

Team leadership

Multitasking

Communication

Job description

Summary of Benefits: Full-Time Employee

• Paid Time Off (PTO)
• Medical & HSA options/Dental/Vision
• Employer paid Employee Life Insurance
• Employee Assistance Program (EAP)
• Other Great Perks (Free Bread, store discounts, meal discounts)
• Other Voluntary benefits available

We are looking for a dependable and motivated person to step into the role of Distribution Supervisor. This is a hands-on position in our bakery's daily distribution operations. The Distribution Supervisor will help make sure our products are packaged, organized, loaded, and delivered accurately and on time.

Responsibilities:

1. Supervise and work alongside the distribution team.
2. Help with packaging/preparing products for delivery.
3. Make sure orders are accurate, complete, on schedule.
4. Make deliveries.
5. Train and assist team members as needed.
6. Assist Distribution Manager with warehouse activities.

Schedule: (Mon-Sun) varied/2AM-10AM

Essential Duties:

• Team: Embody La Farm values through action, example, and communication: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching, and Innovation
• Customer Service: Ensure and exude world-class customer service and sales to internal and external customers. Includes saying "bonjour" (hello) to every customer. Engage verbally with each customer and effectively sell through product knowledge and suggestive selling. Show pride in every aspect of your work and perform it with friendliness, energy, and enthusiasm. Product Knowledge: Actively demonstrates product knowledge (bread, pastry, baked goods, coffee, cheese, and specialty goods) to enable effective sales, up-selling, sampling, pairing, merchandising, and fronting of products.
• Packing: Tender effective packing of breads and bakery products for maximum quality, zero breakage and accurate invoice picking to assure accurate customer fulfillment.

Other Essential Duties:

• Customer service: Ensure and exude world class customer service and sales to internal customers and external customers by building long term professional relationships with customers, including saying hello to each customer, ideally by name. The driver is also responsible for reporting all customer complaints and inquiries to their manager the same day they receive the information from the customer.
• Quality: Confirm La Farm quality upheld on products before packing. Inspect customers’ use of product and shelf life to assure proper representation of La Farm quality standards.
• Set up the next shift for success.
• Ensure overall unit safety and sanitation goals and policies.
• Maintain grade "A" or better by beating health and sanitation inspection standards.
• Uphold company standards and policies.
• Ensure safe working conditions and comply with all laws.
• Other Duties as Assigned: The statements contained herein reflect general details of the job’s principal functions, knowledge and skills requirements, and scope of responsibility, but should not be considered an all-inclusive listing of job requirements. Individuals may perform other duties as assigned or needed.

Experience, Knowledge, Skills, and Abilities:

• Exceptional Customer service skills.
• Great relationship building skills and demonstrated positive demeanor as a team player.
• Ability to work in fast paced environment, multitask and accurately meet deadlines.
• Demonstrated initiative and willingness to help wherever needed.

Essential Physical Demands:

• Ability to bend and lift 50 lbs.
• Ability to stand on your feet for extended periods of time