Production Operations Specialist

ALTEN Technology USA; Town of Conklin (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

ALTEN Technology USA is seeking a Production Operations Specialist to strengthen our manufacturing execution and process optimization. The role focuses on KPI design, real-time floor monitoring, and CAPA-driven improvements within high-volume environments.

You will collaborate with suppliers, internal teams, and the program management office to ensure seamless MES transition and data alignment while maintaining ISO9001 standards and strong governance across production lines.

Qualifications

• Bachelor’s or master’s degree in engineering or related field.
• 5+ years in manufacturing operations, production management, or quality engineering.
• Experience with MES implementations and shop-floor data automation.
• Aerospace sector and electronics experience a plus.

Responsibilities

• Support KPI plan definition for suppliers and measure line efficiency, quality, and output.
• Maintain real-time monitoring on the production floor to ensure compliance with ISO9001 standards.
• Identify bottlenecks or quality deviations and drive CAPA with local plant/supplier and Airbus NL teams.
• Collaborate with the Program Manager to coordinate projects and track cross-functional interdependencies; support MES transition.
• Create and maintain daily/weekly dashboards reporting performance metrics and remediation status.

Skills

Lean Manufacturing

Root-cause analysis

KPI dashboard design

PPS (5 Whys, 8D)

Stakeholder management

Education

BSc/MSc in Engineering

Tools

MES

Job description

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

As a Production Operations Specialist you will be responsible for;

• KPI Implementation & Framework Design: Support and evaluate supplier’s KPI plan definition. Implement KPI plan to measure line efficiency, quality, and output.
• Real-Time Monitoring & Floor Control: Maintain a permanent physical presence on the production floor to monitor processes, ensuring the production line adheres to agreed-upon operational and quality standards (a.o. ISO9001).
• Deviation Management & Rapid Action: Identify real-time production bottlenecks or quality deviations and immediately drive corrective and preventive actions (CAPA) with the local plant/supplier and Airbus NL teams.
• Integrated Program & MES Support: Collaborate directly with and support the current Program Manager in driving overall project coordination, maintaining a master overview of parallel development and production activities and tracking cross-functional interdependencies; and act as the operational bridge during the site’s transition to the MES (Manufacturing Execution System), ensuring shop-floor data collection aligns with the new digital framework.
• Transparent Reporting: Create and maintain daily/weekly operational dashboards, in support to Airbus NL’s supplier, to report performance metrics, deviations, and remediation status directly to Airbus NL management.

Qualifications;

• 5+ years in Manufacturing Operations, Production Management, or Quality Engineering within high-volume or regulated manufacturing environments.
• Strong familiarity with MES implementations, shop-floor data automation, and digital tracking. BSc/MSc in Engineering. Experience within aerospace sector and electronics is a plus.
• Skills: Proven expertise in Lean Manufacturing, root-cause analysis and PPS (e.g., 5 Whys, 8D), and KPI dashboard design.
• Soft Skills: Strong assertiveness and stakeholder management skills; ability to comfortably navigate and drive accountability within a third-party supplier's facility

Salary Range: $90k-$110k

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

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