Production ML Engineer — Retail Merchandising (US)

RELEX Solutions; Atlanta (GA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Flexible work

Career growth

Two volunteering days per year

Global team

Sustainability focus

Job summary

RELEX Solutions is seeking a Forward Deployed Engineer for the US Merchandising business. You will own technical delivery end to end, from discovery through go-live: configuration, extensions, integrations, and the quality of everything that ships into the customer's instance.

You will co-develop forecasts and optimization improvements with customers, test hypotheses on their data, and stand behind production results while collaborating with US customers and the central engineering team.

Qualifications

• Proven experience designing and building scalable data pipelines for large-scale data processing in production.
• Strong understanding of data modeling, observability, and hypothesis-driven development.
• Experience building integrations for downstream or customer-facing systems.
• Solid working knowledge of cloud platforms, and modern data stacks.
• Strong business acumen: you can translate technical work into measurable financial impact and communicate it clearly to a non-technical audience.
• Comfortable managing ambiguity and taking full ownership of outcomes.
• Willingness to travel and to work on-site at customer locations for parts of an engagement.
• Comfortable using AI in your everyday work and developing AI tool adoption as an organizational strategy.
• Nice to have: exposure to retail, merchandising, or pricing and promotions.

Responsibilities

• Own technical delivery end to end, from discovery through go-live: configuration, extensions, integrations, and the quality of everything that ships into the customer's instance.
• Prove the value you deliver by instrumenting deployments, measuring outcomes against the customer's baseline, and presenting the evidence credibly to operational users and executives alike.
• Own the technical customer relationship, learning their operations deeply enough to challenge requirements and become their first call when a new problem appears.
• Feed the product by capturing gaps and use cases from the field and prototyping solutions that can graduate into the RELEX roadmap.
• Build customer self-sufficiency through knowledge transfer and clean handovers, so they can operate and extend RELEX without you.
• Grow the account by surfacing adjacent use cases, new sites and unused capabilities, and shaping the technical solution and value case together with pre-sales and the account team.
• Support commercial activity with feasibility assessments, proofs of concept and technical demos, so what gets agreed is technically grounded.

Job description

RELEX Solutions is seeking a Forward Deployed Engineer for the US Merchandising business. You will own technical delivery end to end, from discovery through go-live: configuration, extensions, integrations, and the quality of everything that ships into the customer's instance.

You will co-develop forecasts and optimization improvements with customers, test hypotheses on their data, and stand behind production results while collaborating with US customers and the central engineering team.