Production Manager - Specialties

Artisan Design Group; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Artisan Design Group is seeking a Production Manager for its Specialties Division in Orlando. This role involves overseeing production activities for shower glass and accessories, managing schedules, ensuring quality, and fostering client relationships. The ideal candidate will have strong management skills and a focus on customer satisfaction, with responsibilities including liaison with subcontractors and budget control. Benefits include health insurance, life insurance, and a 401(k) plan with company matching.

Benefits

Health Insurance (Medical, Prescription, Dental, and Vision)

Life Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

Qualifications

• High school diploma or GED, or 1-3 years' related experience.
• Excellent communication and interpersonal skills required.
• In-depth knowledge of customer service principles.

Responsibilities

• Oversee scheduling and manage installations aligning with customer timelines.
• Ensure quality standards across products and installations.
• Manage budgets related to production activities.

Skills

Communication

Interpersonal Skills

Customer Service

Team Management

Education

High school diploma or GED

Job description

Description

Job Summary

The Production Manager in the Specialties Division is responsible for overseeing the day-to-day production activities related to the installation of shower glass, mirrors, shelving, and bath accessories within the Jacksonville new residential construction market. This role focuses on managing scheduling, parts and products, installation coordination, quality control, and client satisfaction, ensuring that all activities align with company standards and customer expectations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Coordinate and manage scheduling, ensuring that installations align with customer timelines and resources.
• Oversee inventory, parts, and products, ensuring quality and availability for installations.
• Liaise with subcontractors to ensure clear communication and understanding of tasks and schedules
• Maintain quality standards across products and installations, in line with company and industry expectations.
• Foster client relationships, regularly communicating with home builders to align schedules, expectations, and address concerns.
• Monitor and control budgets related to scheduling, parts, and products, minimizing costs while maintaining quality.
• Ensure compliance with local regulations and safety standards across all aspects of production
• Collaborate with other departments, including estimating and flooring, to ensure a seamless production process.
• Identify opportunities for process improvement and efficiency within the Specialties Division
• Regular and reliable attendance

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• As the Production Manager, your leadership extends to the direct oversight of both employees and subcontractors within the operational side of the Specialties Division. This includes hiring, training, mentoring, evaluating staff, and managing subcontractor relationships. You will ensure alignment with company standards and foster a cohesive team environment through clear communication and accountability. Your role is key to promoting professional growth and maintaining a productive and positive work environment, essential for the success of the division.

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED diploma, or one to three years’ related experience and/or training, or equivalent combination of education and experience.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
• In-depth knowledge of customer service principles, practices, and technologies.
• Ability to work in a fast-paced, dynamic team environment and manage multiple priorities effectively.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for extended periods throughout the day
• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files
• Maybe subject to extreme temperatures – heat and cold

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email [e-mail]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.