Production Manager (Final Operations)

RH Sheppard Co Inc; Hanover (York County); On-site; USD 95,000 - 130,000; Full time

Job summary

RH Sheppard Co Inc. seeks a Production Manager to lead multiple production teams, drive safety, quality, and efficiency, and mentor frontline leaders. You will coordinate across shifts, champion lean practices, and partner with Engineering, Maintenance, and Quality to deliver performance improvements.

The role emphasizes cross-functional leadership, continuous improvement, and accountability for outcomes in a fast-paced manufacturing environment.

Qualifications

• Leads and aligns daily Level 3 DMS meetings and cross-functional teams.
• Drives performance improvements across safety, quality, delivery, cost, and OEE.
• Mentors Production Supervisors and Line Leaders on problem-solving, training gaps, and development.
• Uses data to identify trends and drive corrective actions with structured problem-solving.

Responsibilities

• Leads Level 3 DMS meetings and cross-functional alignment.
• Oversees production plans across lines and shifts to meet targets.
• Mentors PTLs and Line Leaders on problem-solving and development.
• Champions continuous improvement, kaizen, and 5S with Eng, Maint, and Quality.

Skills

Strategic Leadership

Mentorship

Accountability

Communication

Teamwork

Problem-solving

Decision-making

Lean Principles

Job description

The Production Manager plays a critical leadership role in overseeing and guiding multiple production teams to achieve excellence in safety, quality, cost, delivery, and continuous improvement. The Production Manager acts as a key liaison between frontline operations and leadership, helping drive strategic execution, resolve systemic issues, and mentor Production Supervisors and Line Leaders. This role requires strong leadership, a deep understanding of lean manufacturing principles, and the ability to drive performance across shifts and departments in a collaborative and fast-paced manufacturing environment.

ESSENTIAL DUTIES:

• Leads daily Level 3 DMS (Daily Management System) meetings, facilitating escalation and cross-functional alignment.
• Oversees execution of production plans across multiple lines/shifts to ensure performance targets (Safety, Quality, Delivery, Cost, OEE, and KPS) are met or exceeded.
• Serves as mentor, coach, and escalation point for Production Team Leaders and Line Leaders; provides guidance on problem-solving, shift coverage, training gaps, and personnel development.
• Analyzes production data and KPIs to identify trends and drive corrective actions through structured problem-solving.
• Leads cross-shift coordination to ensure smooth handoffs, consistent processes, and seamless flow of information.
• Champions continuous improvement initiatives, kaizen events, and 5S audits in partnership with Engineering, Maintenance, and Quality.
• Collaborates with Value Stream Leaders on workforce planning, production strategy, and execution of improvement roadmaps.
• Ensures consistent application of standardized work, visual controls, and best practices across all teams and shifts.
• Supports onboarding, skills development, and cross-training to build high-performing, flexible teams.
• Drives accountability and ownership for safety practices, housekeeping, and employee engagement.
• Coordinates manpower across departments and shifts to ensure optimal coverage and minimize downtime.
• Provides performance feedback, coaching, and disciplinary support for PTLs and frontline team members in collaboration with HR.
• Acts as a key contributor in hiring decisions, employee reviews, and departmental development planning.
• Promotes and leads with the organization's core values and vision, inspiring a culture of collaboration, and continuous improvement.
• Performs other duties as assigned, including interim coverage for other plant leadership roles.

CORE COMPETENCIES:

• Strategic Leadership: Guides multiple teams with a future-focused mindset; able to align daily execution with broader business objectives.
• Action oriented: Demonstrates ownership in solving process and compliance issues
• Mentorship & Development: Coaches, develops, and evaluates PTLs and other leaders, supporting growth and succession planning.
• Accountability: Demonstrates ability to take responsibility and maintains sense of ownership and follow through on commitments. Sets high standards of performance.
• Resilience & Adaptability: Maintains poise under pressure, adapts to change, and inspires others to follow.
• Communication: Demonstrates ability to convey and distribute information effectively and encompass strong speaking, presentation, written and listening skills. Ability to create an environment for open communication and communicates clearly across departments. Effectively cascades information, facilitates two-way dialogue, and ensures alignment across shifts and functions.
• Teamwork: Demonstrates ability to work well with others to accomplish common goals and build a positive climate and trusting relationships within teams.
• Leadership: Demonstrates ability to give direction, motivate, manage and reward performance, provide constructive feedback and foster individual professional development. Trains and guides operators to follow standard operating procedures and compliance guidelines
• Reliability: Demonstrates dependability, accountability and trust. Follows processes and meets commitments. Delivers consistent process performance and regulatory documentation
• Decision-making: Demonstrates ability to discover opportunities in challenges, seek profit and sustainable growth. Balances short-term priorities with long-term improvements; uses data to make sound and timely decisions.

WORKING ENVIRONMENTAL CONDITIONS:

May be exposed to moderate heat, light dust, fumes, extreme temperatures, noise and hazards such as electrical shock or gases. Some outside assignments could involve exposure to adverse weather conditions. Adequate hearing protection is required for 85 decibels and above.

SUPERVISORY RESPONSIBILITY:

This position has direct supervisory responsibilities.

SCHEDULE:

This management position supports Production Supervisors and teams working Sunday through Thursday night shifts and Monday through Friday day shifts. The incumbent may adjust their schedule to best suit production targets and needs of their teams.

The demands described here repre