Production Manager (Charlotte, North Carolina)

Kim Seybert, Inc.; Charlotte (NC); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Benefits

Job summary

Kim Seybert, Inc. is seeking an experienced Production Manager to lead production from order placement through final delivery at our Charlotte, NC office. This role requires driving on-time delivery, high-quality standards, and cost control for luxury tabletop and home accessories.

You will coordinate with Design, Sales, Quality Control, and Warehouse teams, manage overseas factories, and ensure production schedules meet customer commitments and cost targets. Some travel may be required.

Qualifications

• Minimum 5 years of production management experience in home accessories or luxury goods.
• Experience managing overseas suppliers and factories.
• Proven ability to meet delivery deadlines and manage production schedules.
• Excellent organizational and negotiation skills.

Responsibilities

• Own production end to end from PO placement to final delivery and ensure on-time, on-quality, on-cost results.
• Set clear expectations and performance standards for factories and partners.
• Drive trade-offs between schedule, quality, and cost and stand behind decisions.
• Lead cross-functional alignment with Design, Sales, Quality Control, and Warehouse teams.
• Provide direction to production and support teams and raise overall performance.
• Communicate progress, risks, and actions to senior management and propose solutions.
• Negotiate with overseas suppliers and hold them accountable for delivery and quality.
• Anticipate risks and drive corrective actions to closure.
• Maintain accurate production schedules and manage priorities across orders.
• Direct development and production sample process with timely approvals.

Skills

Leadership

Communication

Negotiation

Problem-solving

Travel willingness

Tools

Microsoft Excel

Production tracking systems

Job description

About the Company

Founded in 1998, Kim Seybert, Inc. is a global luxury designer, distributor, and retailer of tabletop décor, gifts, and home accessories. The brand’s foundation originates from Kim’s early career as a dress designer, and her exquisite products pioneered the idea of "fashion for the table." Artisan-crafted designs combine Old-World techniques with modern styles and are available at Neiman Marcus, Bergdorf Goodman, and other fine retailers, as well as on the company's e-commerce site. Kim Seybert is based in New York, with an office and warehouse facility in Charlotte, NC.

Position Overview

We are seeking an experienced, results-driven Production Manager who will lead production for the company from order placement through final delivery. Experience in home accessories, tabletops, textiles, or luxury consumer goods is strongly preferred. This is a full-time, on-site position (40 hours per week) with an immediate start date at our Charlotte, NC office

This role requires a proactive leader who sets the standard, anticipates problems before they occur, makes sound decisions under pressure, takes full ownership of outcomes and holds the factories and colleagues to the high bar a luxury brand demand.You will lead our factories to meet production schedules and delivery commitments without compromising quality and you will align with Design, Sales and internal teams around business priorities, customer commitments, product specifications and cost targets.

Key Responsibilities

Leadership & Ownership

• Own production end to end, from purchase order placement through final delivery, and be accountable for on-time, on-quality, on-cost results.
• Set clear expectations, priorities, and performance standards for factories and internal partners, and drive a culture of accountability and follow-through.
• Make timely, well-reasoned decisions, including difficult trade-offs between schedule, quality, and cost, and stand behind them.
• Lead cross-functional alignment with Design, Sales, Quality Control, and Warehouse teams so that production plans reflect customer commitments and business priorities.
• Provide direction & guidance to production and support team members, building their skills and raising the performance of the whole function.
• Communicate with transparency and authority: keep senior management informed of progress, risks, and corrective actions, and bring solutions.
• Lead relationships with overseas factories as a strategic partner and a firm negotiator; hold suppliers accountable for delivery performance, product quality, and agreed production standards.
• Anticipate and resolve risks before they become delays; take charge of escalations and drive corrective action to closure.
• Maintain accurate production schedules and use them to manage priorities, resources, and deadlines across the full order book.
• Direct the development and production sample process, ensuring timely submissions, approvals, and adherence to specifications.

Costing & Commercial Management

• Review factory quotations, production costs, and proposed cost increases, identifying opportunities to maintain or improve margins.
• Monitor production costs against approved targets and ensure costing information is accurate and up to date.
• Partner with Design and Sales to understand product requirements, customer commitments, target costs, and business priorities when planning production.

Quality Control & Logistics

• Ensure products meet approved samples, specifications, and the company's quality standards.
• Direct factories and third-party inspectors to resolve quality issues and make sure corrective actions are implemented and sustained.
• Work with freight forwarders and internal teams to arrange shipments, manage logistics challenges, and support timely delivery.
• Drive continuous improvement in production workflows, supplier performance, and operational efficiency.

Requirements & Experience

• Minimum 5 years of relevant production management experience, preferably in home accessories, tabletops, textiles, or luxury consumer goods.
• Demonstrated leadership: a track record of owning outcomes, making decisions, and influencing and directing cross-functional teams and external partners. Experience leading or mentoring others is a plus.
• Direct experience managing overseas suppliers and factories is essential.
• Proven ability to manage production schedules, drive supplier accountability, and consistently meet delivery deadlines.
• Experience with factory quotations, product costing, cost negotiations, and margin awareness.
• Working knowledge of international shipping and logistics coordination.
• Strong problem-solving skills, sound judgment, and the ability to anticipate issues and take ownership of solutions.
• Excellent organizational, communication, and negotiation skills, with strong attention to detail.
• Proficiency in Microsoft Excel and production tracking systems.
• Willingness to travel domestically and internationally as required.

The Ideal Candidate

A hands-on, commercially minded leader who takes initiative, makes decisions, and follows through. This individual is calm under pressure, respected by factories and colleagues alike, and understands that on-time delivery, exceptional product quality, and cost control are equally critical to the success of a luxury brand.

Compensation

The expected starting pay range for this position is $70,000–$80,000. Actual compensation is commensurate with experience and other job-related factors permitted by law. Compensation may also include additional components such as benefits and paid time off.