Landscape Production Manager

NatureWorks Landscape Services; Walpole (MA); On-site; USD 85,000 - 95,000; Full time

Job summary

Mariani Enterprises LLC is seeking a Production Manager to oversee delivery of branch services, including landscape maintenance, irrigation, seasonal décor, and snow services. You will manage labor and equipment, ensure safety, quality, and profitability, and collaborate with shared services for broader service coordination.

The role requires 5–7 years in landscape management, strong leadership, and financial acumen, with a focus on developing teams and improving processes.

Qualifications

• Must have strong leadership and team supervision ability.
• Solid knowledge of landscape management practices.
• Proven ability to anticipate issues and solve problems.
• Excellent communication and collaboration skills.
• Ability to develop plans and procedures and execute them.
• Meticulous attention to detail and drive for results.

Responsibilities

• Plan 90-day and 30-day labor, material, and equipment needs by service line.
• Coordinate scheduling of crews across functions and locations.
• Partner with Account Managers to ensure client satisfaction.
• Maintain job data and ensure timesheets, expenses, and inventory are accurate.
• Track hours and review margins; participate in weekly forecasts.
• Oversee initiation of new maintenance jobs and start-up procedures.

Skills

Leadership

Landscape management

Problem solving

Communication

Planning and execution

Attention to detail

Education

Bachelor’s degree in horticulture or related field

Job description

Work With the Best

We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.

Flourish With NatureWorks! Experience a career that grows as you do, surrounded by a team that values innovation, dedication, and a shared vision for creating beautiful, sustainable outdoor spaces.

Position Summary

The Production Manager is responsible for the delivery of timely, high‑quality, and profitable branch services to clients. This role works closely with the team to schedule and manage labor and equipment resources, ensuring service execution and financial performance metrics are met. Services directly managed include landscape maintenance, irrigation service, seasonal décor, enhancement projects, and snow services. The Production Manager also collaborates with shared services to oversee coordination for lawn care, plant health care, tree care, and construction.

Essential Duties and Responsibilities

• Safety
  • Promote and enforce all safety procedures and policies.
  • Identify opportunities to improve safety policies and proactively address safety risks.
  • Document all reportable safety incidents and communicate them to Human Resources.
• Quality Control
  • Ensure job quality meets company standards.
  • Identify service errors and address root causes.
  • Train branch associates on the skills, knowledge, and processes needed to consistently produce high‑quality work.
• Personnel Development
  • Lead, manage, and hold accountable (LMA) branch direct reports.
  • Foster a working environment that promotes teamwork, inclusion, and positivity.
  • Create development plans for all team levels and advance capabilities.
  • Assist in recruiting and hiring highly qualified persons for all positions.
  • Anticipate labor shortages, position vulnerability, or workload peaks and take proactive actions.
• Planning
  • Create 90‑day and 30‑day plans for upcoming labor, material, and equipment needs by service line and time period.
  • Participate in annual planning of capex and human resources to achieve company goals.
  • Coordinate with shop/fleet management to ensure equipment resources align with service plans.
• Scheduling
  • Ensure proper scheduling of all crews for all functions, considering hours, geographic location, travel times, job types, customer preferences, equipment availability, and crew capabilities.
  • Communicate service and schedule changes thoroughly and consistently with Account Management.
• Client Management
  • Partner with Account Managers to ensure customer satisfaction.
  • Support initiatives to drive relationship entrenchment and client retention.
• Job Management
  • Ensure job data is maintained and kept current.
  • Communicate with responsible parties if errors or omissions are identified.
  • Ensure timesheets are accurate and approved daily.
  • Ensure job and service‑related expenses and inventory are accurate and current.
  • Improve processes and systems for service lines.
• Productivity
  • Track actual hours vs estimated or budgeted hours per service line and per manager and crew.
  • Review gross margins or other KPIs for service lines at least monthly with the team.
  • Prepare forecasts and participate in weekly forecasting meetings.
• New Maintenance Jobs
  • Enforce and oversee the company’s new job start‑up procedure and processes.

Required Skills and Abilities

• Demeanor and aptitude to support and lead a team.
• Strong knowledge of landscape management practices.
• Ability to anticipate issues and solve problems.
• Effective communication and fostering a collaborative environment.
• Develop plans and procedures with follow‑through to execution.
• Attention to detail and a desire to drive great results.

Supervisory Responsibilities

• Responsible for assigning, reviewing, and checking the work of other employees.
• Field Managers and Field Supervisors – responsible for day‑to‑day operations and management of field associates (Safety, Quality and Efficiency).
• Other direct reports as assigned.

Education & Experience

• 5–7 years of landscape management experience.
• Proven track record of managing people and processes.
• Strong analytical and financial aptitude.
• Bachelor’s degree in horticulture or related field preferred.
• Bilingual candidates (English/Spanish) preferred.

License Requirements

• Driver’s License; DOT Card.

Other Requirements

• Professional certification (MCH, MCLP, MCA) obtained within one year of hire.
• Hoisting License (preferred).

Pay Transparency

Mariani Enterprises LLC is committed to pay transparency and equity among all employees and provides an environment where pay transparency and dialogue on compensation are allowed. Mariani Enterprises LLC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Position Range

$85,000 – $95,000

Equal Employment Opportunity Statement

Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.