Production Manager

Copperstate Machine & Industrial Service, LLC; Queen Creek (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) with Company Match

Job summary

Copperstate Machine and Industrial Services LLC is seeking an experienced Production Manager to design and lead a high‑performing field production system for water and wastewater projects across the United States. You will plan, staff, execute, document, and close jobs with a focus on ownership, safety, and continuous improvement.

The role emphasizes developing leaders, managing capacity 6–8 weeks ahead, coaching Team Leads, and partnering with Sales, Operations, and Project Management to

Qualifications

• Proven production management leadership in field service, millwright, industrial, mechanical, or construction environments.
• Proficiency in job planning, labor budgeting, reading scope documents and drawings, and executing projects through field supervisors.
• Strong commitment to accountability, scorecards, and data-driven management.

Responsibilities

• Own safety, schedule, labor, quality, documentation, and customer commitments across active work.
• Review active jobs daily for manpower, progress, budgets, equipment, and material needs.
• Maintain a 6 to 8 week forward plan for upcoming work, resource conflicts, equipment, permits, travel, and capacity.

Skills

Production leadership

Field service

Budgeting

Planning

Team coaching

Job description

Copperstate Machine and Industrial Services LLC is expanding its installation and service team to serve water and wastewater clients across the United States. We are seeking an experienced Production Manager to build, manage, and scale a high-performing field production system.

This role manages both production and people, ensuring jobs are planned, staffed, executed, documented, and closed correctly. A successful Production Manager operates with high ownership and integrity, focusing on building capable leaders, planning capacity ahead of demand, removing roadblocks, and refining operational systems rather than routinely acting as a firefighter or performing field labor.

Essential Production Manager Duties

• Production Performance: Own safety, schedule, labor, quality, documentation, and customer commitments across active work. Review active jobs daily for manpower, progress, budgets, equipment, and material needs.
• Planning and Capacity: Maintain a 6 to 8 week forward plan for upcoming work, resource conflicts, equipment, permits, travel, and production capacity.
• Leadership and Coaching: Support and coach Team Leads without taking ownership away from them. Remove elevated roadblocks and resolve resource priorities.
• Cost and Quality Control: Monitor actual versus estimated labor hours and implement corrective action before jobs exceed budget. Ensure proper job documentation, change orders, and closeout tracking for future estimating.
• System Improvement: Run daily management cadences, update schedules daily, and address recurring operational issues at the root using systems thinking.
• Cross-Functional Alignment: Work with Sales, Operations, and Project Management to maintain visibility over backlog, labor capacity, apprentice development, and support requirements.

People Leadership and Development

• Ensure team members understand performance expectations for their roles.
• Mentor and develop Team Leads, Millwrights, and Apprentices to handle increasing responsibilities.
• Conduct performance evaluations, provide timely feedback, and build bench strength ahead of company growth.
• Use the Identify, Discuss, Solve (IDS) methodology to eliminate production issues at their root cause.

Management Cadences

Daily (7:47 AM Huddle, 10 to 15 minutes): Review active job status, daily priorities, a 2 to 4 week lookahead, labor performance, documentation, and roadblock removal. Update schedules daily.

Weekly (Level 10 Tactical Meeting, 60 to 90 minutes): Review scorecards covering labor hours, schedule, safety, gross margin, and callbacks; a 4 to 8 week lookahead; assign actionable to-dos; and resolve root cause issues using IDS.

Monthly: Conduct job profitability reviews with Project Management. Analyze estimated versus actual hours, overtime, rework, safety trends, and apprentice development. Select one to three operational issues to permanently fix.

Quarterly: Evaluate team structure using the Accountability Chart and GWC framework, forecast backlog capacity, set three to five Rocks, review SOPs and playbooks, and eliminate top operational constraints.

Annual: Participate in strategic capacity planning, convert revenue targets into required field labor and equipment plans, update succession pipelines, and establish key operational priorities.

Key Performance Indicators

• Safety: Zero recordable incidents.
• Schedule Completion: At least 90 to 95 percent on-time completion.
• Labor Hours: No more than 100 percent of estimated or budgeted hours.
• Documentation and Change Orders: 100 percent completion and timely submission.
• Staffing: At least 95 percent adequate staffing rate.
• Forward Planning: Maintain an active 2 to 6 week forward execution plan.

Role Expectations and Boundaries

Manage production execution rather than routinely performing field labor.

Intervene when safety is compromised, resource conflicts arise, jobs exceed budget, or customer escalations occur.

Avoid routinely filling basic manpower gaps, running parts, or taking over routine field tasks that belong to Team Leads.

Requirements

• Proven production management leadership in field service, millwright, industrial, mechanical, or construction environments.
• Proficiency in job planning, labor budgeting, reading scope documents and drawings, and executing projects through field supervisors.
• Strong commitment to accountability, scorecards, and data-driven management.
• Valid driver's license and ability to travel to job sites nationwide.
• Ability to pass background and drug testing and sign a Non-Disclosure Agreement (NDA).
• Ability to work in shop, office, and outdoor industrial field environments.

Preferred Strengths and Experience

• At least 5 years in industrial repair or service operations, including at least 3 years in a leadership role.
• Experience with E-Myth Management and EOS (Entrepreneurial Operating System).
• Core Competencies: Systems thinking, delegating, strategic planning, calm under pressure, and talent development.

Company Benefits

• Health, Vision, and Dental Insurance
• Paid Time Off (PTO) and Sick Leave
• 401(k) with Company Match