Production Manager

Renewal by Andersen of St. Louis; Mechanicsburg (Cumberland County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonuses

401(k) Matching

Paid Holidays

Employee Discounts

Job summary

Renewal by Andersen is seeking a Production Manager to lead our installation and warehouse operations. You will drive safety, efficiency, and quality, delivering exceptional customer experiences from first contact to project completion.

You'll coach teams, manage the full project lifecycle, hire and onboard installers, and partner with Sales, Service, and Ops to ensure seamless execution and continuous improvement.

Qualifications

• Experience in installation or construction leadership.
• Strong ability to organize, plan, and execute multiple projects.
• Excellent communication with field teams and customers.

Responsibilities

• Lead installation and warehouse teams to deliver high-quality work.
• Coordinate job preparation, paperwork, materials, and product readiness.
• Interview, hire, train, and onboard new installation and service staff.

Skills

Leadership

Communication

Organizational skills

Construction knowledge

Tools

Interviewing

Job description

Production Manager – Lead the Way in Window Installation Excellence

At Renewal by Andersen, we don’t just replace windows—we transform homes and lives. As the nation’s largest window replacement company, our success is built on 120+ years of innovation, craftsmanship, and customer care.

We are seeking a detail-oriented, motivated Production Manager to lead our installation and warehouse operations. This role is critical to delivering high-quality installations, maintaining safety and efficiency standards, and ensuring an exceptional customer experience from start to finish.

In this role, you will serve as the primary leader for our Installation and Warehouse teams, reporting directly to the Field Operations Manager. You will play a key role in overseeing the full project lifecycle—from post-sale coordination through final accounting—while driving performance, accountability, and continuous improvement.
A strong focus on customer satisfaction will be essential. You’ll coach your teams to maintain an NPS of 85% or higher, analyze Medallia feedback, and proactively address opportunities for improvement. You’ll also be hands‑on with interviewing, onboarding, and training new installers and service personnel.

If you thrive on problem‑solving, you’ll feel right at home—this role includes working directly with homeowners to resolve concerns and manage escalations with professionalism, empathy, and confidence.

What You’ll Be Doing:

• Lead, coach, and support installation teams to deliver top‑tier service and craftsmanship
• Coordinate job preparation, including paperwork, materials, and product readiness
• Interview, hire, train, and onboard new installation and service team members
• Resolve customer concerns and manage escalations as needed
• Collaborate with Sales, Service, and Internal Operations to ensure seamless project execution
• Conduct field visits to inspect work quality and support installers and service technicians

What We’re Looking For:

• Experience in window and door installation or general construction (preferred)
• Strong organizational, leadership, and communication skills
• Ability to work effectively both in the field and in an office environment
• Proven ability to manage multiple priorities and adapt to changing demands
• Team‑oriented, hands‑on leadership style
• Valid driver’s license and ability to travel to job sites as needed

Why Join Renewal by Andersen:

• Competitive base salary with monthly performance‑based bonuses
• Financial wellness offerings, including HSA contributions and 401(k)
• Paid holidays and PTO to recharge and reset
• Employee discounts on our premium window and door products

Our culture is built on accountability, collaboration, excellence, integrity, and trust. We take pride in our work—and we enjoy doing it together.

If you’re ready to lead a team passionate about quality craftsmanship, customer satisfaction, and continuous improvement, we’d love to meet you.

Join Renewal by Andersen and help redefine window installation—one home at a time.

"Have nothing but great things to say about the window installation done today by John Hutchinson with Renewal by Andersen! He was friendly, personable and professional and did a great job installing. He did a great job of putting down roller pads and tarps with next to zero clean up. Would highly recommend them for any window replacement needed!"

Mark V.

"We had our new Renewal by Andersen windows installed on June 5th & 6th, 2025 and we LOVE them! The quality, beauty, and functionality are best-in-class! The whole experience from dinner presentation at Lazy River Grill, the initial in‑home sales consultation and measurement, the regular communications from the salesman and concierge, and the installation team’s professionalism and skills made the process so seamless. This is the second home we have opted for Renewal windows and doors and have been delighted both times! Thank you Renewal by Andersen STL! "

Jeff C.

"I had an excellent experience with RbA STL. Our designer, Courtney, was great and the finished product is awesome. The installation was easy and the gentlemen left our home cleaner than they found it upon entering. I would recommend RbA STL - you’ll get tired from their constant contacts, and that’s a GOOD thing!"

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