Production Manager

ASM Global-SMG Premier Food Serv. Inc.; Fresno (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

A leading venue management company is seeking a Production Manager for the Fresno Convention & Entertainment Center. The role involves overseeing all technical aspects of event production, managing logistics, and leading a team to ensure successful event execution. Ideal candidates will have a Bachelor's degree in live event production and a minimum of three years' experience in production management, along with strong troubleshooting and leadership skills.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401(k) plan

Qualifications

• Proficient in troubleshooting and problem-solving under pressure.
• Ability to prioritize and manage multiple complex projects.
• Flexibility to work hours based on event requirements.

Responsibilities

• Lead day-to-day production operations for all venues.
• Coordinate technical production details with clients and staff.
• Manage event logistics from load-in to load-out.

Skills

Troubleshooting

Problem-solving

Leadership

Interpersonal skills

Communication

Education

Bachelor’s degree in live event production

3 years of hands-on production management

Tools

Microsoft Office Suite

Event software (Ungerboeck, VenueOps)

Job description

for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);

for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and

for “retargeting” or similar advertising or commercial purposes, such as:

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

POSITION: Production Manager
DEPARTMENT: Event Services
REPORTS TO: Director of Events
FLSA STATUS: Salaried, Exempt
SALARY RANGE: $70,000 - $75,000 Annually

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions—from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues including stadiums, arenas, convention centers, and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the Fresno Convention & Entertainment Center (FCEC) team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Production Manager is responsible for coordinating and implementing all technical stage aspects within the four-building complex of FCEC. This includes, but is not limited to, electrics, audio, fly systems, crewing, logistics, and preventive maintenance for all stage systems, personnel, and equipment associated with facility licenses.

Essential Duties and Responsibilities

• Lead day-to-day production operations for all venues.
• Coordinate technical production details with clients, event manager, and staff.
• Manage event logistics from load-in to load-out.
• Resolve production issues in real-time to ensure successful execution.
• Assist security with credentials and guest access.
• Supervise IATSE Local 158 team members, ensuring adherence to contracts, CBAs, OSHA, and internal standards.
• Maintain accurate production records, including budgets, and expenses.
• Schedule and oversee equipment repairs, procurement, and inventory management.
• Train and supervise production and operations staff.
• Assist with department projects and special assignments.
• Perform other duties as assigned.

Supervisory Responsibilities

Directly supervise technical personnel, union stagehand, and production vendors. Carry out supervisory responsibilities in accordance with Legends & ASM Global policies and applicable laws. Responsibilities include interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees in coordination with Human Resources; and addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must perform each essential duty with energy and enthusiasm. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Qualifications include:

• Proficient in troubleshooting and problem-solving under pressure.
• Ability to prioritize and manage multiple complex projects.
• Flexibility to work hours based on event requirements, including daytime, evenings, weekends, and holidays.
• Strong leadership and interpersonal skills.
• Strong written and verbal communication skills.
• Continuous drive and passion for creating exceptional experiences for guests, team members, and clients.
• Professional demeanor and appearance in accordance with FCEC Dress Code Policy.

Education and/or Experience

• Bachelor’s degree or equivalent experience in live event production.
• Minimum 3 years of hands-on production management in live events, theatre, concerts, or sports venues.

Skills and Abilities

• Working knowledge of all stage-related systems (lighting, sound, rigging, A/V).
• Ability to work under limited supervision.
• Ability to solve problems quickly and effectively under pressure.

Computer Skills

• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint).
• Preferred: Familiarity with event software like Ungerboeck, VenueOps, or Social Tables.

Compensation

Competitive salary commensurate with experience, plus a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

Working Conditions

Location: On-site at Fresno Convention Center, Selland Arena, Saroyan Theatre, and Valdez Hall.

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities. While performing duties, employees may be required to work both indoors and outdoors. Must have the physical ability to maneuver around facilities, including walking and/or standing for up to 8-10 hours daily, and using stairs within all four venues. Occasionally required to lift and/or move up to 50 pounds.

Note

The essential responsibilities of this position are described above and may change due to reasonable accommodation or other reasons. This document does not state or imply that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.