PRODUCTION LEAD ASSOCIATE

Goodwill-Industries-of-Arkansa; Little Rock (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of Arkansas is seeking a Donation Attendant Supervisor to oversee daily tasks, monitor production goals and train donation attendant staff in accordance with our ACE culture and policies. The role requires 12–18 months of related experience and strong communication, math and supervisory skills.

You will process donated goods, issue receipts, and help maintain a safe, welcoming donation center. Flexible schedule including weekends, holidays and evenings is required.

Qualifications

• High School diploma or equivalent.
• 12 to 18 months related experience and/or training.
• Ability to interact cordially with a diverse group of employees and donors.

Responsibilities

• Assign tasks and monitor production goals.
• Provide training for donation attendant associates.
• Receive, sort, process, hang and salvage donated goods.
• Provide donors with an appropriate donation receipt.
• Adhere to safety procedures and report injuries.
• Attend and participate in regular employee meetings and training.
• Maintain a clean and safe work environment.
• Prepare donated goods for transport.
• Perform related duties as required.

Skills

Communication Skills

Mathematical Skills

Critical Thinking Skills

Payroll Systems

Decision Making

Supervisory Experience

Planning & Organizing

Education

High School

Job description

Job DescriptionServes to assign tasks, monitor production goals, provide training for donation attendant associates. Meets or exceeds individual production and donor customer service objectives and standards according to established policies and procedures.Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.Essential Duties and Responsibilities1. Assign tasks, monitor production goals, provide training for donation attendant associates; may direct community service workers and volunteers on a limited or as needed basis.2. Receive, sort, process, hang and salvage donated goods according to established standards; provide donors with an appropriate donation receipt.3. Adhere to Goodwill safety procedures and policies, report work injuries regardless of severity.4. Report possible employee actions that could be violations of policies.5. Attend and participate in regular employee meetings and training. This duty is performed as needed, about 5% of the time.6. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.7. Prepare donated goods for transport.8. Maintain good housekeeping practices to provide a clean and safe work environment.9. Perform any other related duties as required or assigned.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.EducationHigh SchoolExperience12 to 18 months related experience and/or training.Skills- Communication Skills- Mathematical Skills- Critical Thinking Skills- Payroll Systems- Decision Making- Supervisory Experience- Planning, organizing, and project management skills.Additional InformationMust be able to interact cordially and productively with a diverse group of employees and donorsMust be able to communicate clearly in EnglishMust be able to work a flexible schedule including weekends, holidays, and evenings.