Production Lead - 2nd Shift

YDU JC Air Cond & Ref Inc.- Dubai; San Antonio (TX); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, seeks a Production Lead to oversee safety, quality, productivity, and customer service within an assigned area.

The role requires leading change, coaching teams, coordinating with other departments, and using ERP software to track production orders, manage inventory, and support on-time delivery. Overtime or shift changes may be required to meet business needs.

Qualifications

• High school diploma or GED required or preferred.
• Excellent communication and interpersonal skills.
• Ability to lead change, build effective teams, and think creatively.
• Collaborative cross-functional teamwork with confidentiality.

Responsibilities

• Champion safety culture and participate in safety programs.
• Train employees on processes, equipment, and safety regulations.
• Drive metrics for safety, quality, on-time delivery, and cost.
• Monitor scrap rates and productivity; work with Quality on issues.
• Assign daily tasks and manage priorities to meet customer needs.

Skills

Supervisory leadership

Communication skills

Problem-solving

Team building

English proficiency

Education

High school diploma or GED

Tools

ERP systems

Microsoft Office

Excel

Job description

Production Lead

Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, seeks a Production Lead to oversee safety, quality, productivity, and customer service within an assigned area.

Principal Duties

• Champion a safety culture using JCI tools and best practices and participate in JCI programs and committees, empowering employees to take responsibility for their own safety and the safety of others.
• Train new and existing employees on proper processes and equipment, including JSA’s, PPE usage, 5S, and all safety regulations in the facility.
• Drive improvements to metrics by monitoring departmental activities and ensuring safety, quality, on‑time delivery, customer service, production cost, and inventory management meet requirements.
• Monitor and analyze scrap rates, productivity, on‑time delivery, and standard hours; work with the Quality department to resolve customer complaints and supplier issues.
• Work with other departments to determine daily work assignments that meet customer requirements and adjust priorities to respond to customers’ needs in a timely manner.
• Assign daily job tasks to team members, define realistic daily objectives, and manage bottlenecks to improve workflow, reduce work‑in‑process, and manage capacity.
• Apply continuous improvement principles, conduct root‑cause analysis, and drive changes in processes with supporting data.
• Coach and build teamwork among peers, fostering high morale and a team‑synergy environment while communicating goals and providing positive reinforcement.
• Escalate personnel issues, engage Human Resources promptly, and maintain confidentiality.
• Remain flexible, working overtime or shifting between shifts for training or coverage as needed, and conduct meetings with a sense of urgency.
• Use computer software such as Microsoft Office, Excel, Word, and ERP systems to locate production orders, manage inventory, and support production activities.
• Perform material handling, setup, and other departmental duties as directed by management.

Requirements

• High school diploma or GED; some supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Ability to lead change, build effective teams, and think creatively.
• Collaborative style with cross‑functional teamwork; maintain confidentiality.
• Ability to handle ambiguity, make decisions, and balance multiple priorities in a high‑paced environment.
• Strong problem‑solving skills and ability to generate alternative solutions.
• Quickly learn the organization’s structure, policies, resources, and information sources.
• Train new employees and interpret safety rules, operating instructions, and procedure manuals.
• Read, write, speak, and communicate in English.

Working Conditions and Physical Requirements

• Work in noisy, dusty industrial environments, exposed to non‑toxic fumes, chemicals, grease, and oils.
• Operate machinery with moving parts, cranes, trucks, and motor vehicles.
• Use ladders, scaffolding, and work at heights and in confined spaces.
• Lift, carry, push, pull, or manipulate loads up to 30lbs.; occasionally lift 50lbs.; frequently lift up to 40lbs.
• Work in a non‑climate‑controlled environment and perform repetitive motions involving fingers, hands, and wrists.
• Stand or walk for long periods over hard concrete surfaces; bend, crouch, stoop, kneel, sit, climb, and stretch as required.
• Reach at high levels and communicate in English.
• Work more than 40 hours per week as required.

Compensation and Benefits

Hiring hourly rate: $23.00, subject to experience, education, and market data. This position includes a competitive benefits package.

Equal Employment Opportunity

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, disability status, or any other characteristic protected by law. For more information about your equal‑opportunity and non‑discrimination rights, visit EEO is the law. If you are an individual with a disability and require accommodation during the application process, please visit the provided link.