Production Lead - 2nd Shift

800flowerscareers; Hebron (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

1-800-Flowers.com, Inc. is seeking a Production Lead to coordinate daily operations on the production floor, provide on-the-floor leadership, and ensure accuracy and efficiency in a multi-temperature environment.

You will support training, monitor performance, and drive continuous improvement while upholding safety standards and company values. The role requires lifting up to 50 lbs, 8–10 hour shifts, and hands-on supervisory work.

Qualifications

• High school diploma or equivalent required.
• 2+ years of supervisory or leadership experience.
• Experience with WMS and SAP preferred.

Responsibilities

• Coordinate day-to-day workflow and training in a multi-temperature environment.
• Use WMS or SAP to track productivity and ensure goals are met.
• Provide feedback to associates in one-on-one and group settings.
• Conduct department start-up meetings and document process changes.
• Uphold safety, SQF requirements and company values.

Skills

Read labels & instructions

Basic math skills

Leadership & communication

Education

High school diploma or equivalent

Tools

WMS (Warehouse Management System)

SAP

Job description

The Production Lead is responsible for coordinating daily operations, providing on-the-floor leadership, and ensuring accuracy and efficiency across the production floor in a multi-temperature environment. This role supports training, performance monitoring, and continuous improvement, while upholding company values and safety standards.

Essential Duties and Responsibilities:

• Coordinate day-to-day workflow, training, and troubleshooting in a multi-temperature environment (including areas at or below freezing)
• Use WMS or other systems/reports to track and review productivity to ensure goals and outputs are met accurately and efficiently
• Provide constructive and timely feedback to associates in one-on-one and group settings
• Conduct department start-up meetings as needed
• Assist in updating and documenting process changes and training plans
• Promote team retention through respectful communication, motivation, and timely problem resolution
• Work on the production floor in a manual labor role during non-peak times as needed
• Adhere to all safety, security, and SQF (Safe Quality Foods) requirements
• Perform other duties and assist other departments as assigned
• Maintain reliable and consistent attendance
• Uphold professionalism, sincerity, and enthusiasm reflecting 1-800-Flowers.com, Inc.'s commitment to Delivering Smiles

Skills:

• Ability to read and follow labels, processes, and written instructions
• Basic math skills
• Strong communication and leadership skills across all employee levels

Physical Demands:

• Ability to lift up to 30 lbs. continuously and 50 lbs. occasionally
• Ability to stand and walk for 8–10 hours per shift
• Ability to stoop, kneel, crawl, and climb as required

Education and/or Experience:

• High school diploma or equivalent required
• 2+ years of supervisory or leadership experience
• Experience communicating effectively with peers, management, and associates
• WMS and SAP knowledge preferred

• High school diploma or equivalent
• 2+ years of leadership or supervisory experience
• Ability to lift 30–50 lbs. and perform physical labor in a cold storage environment
• Familiarity with WMS systems and SAP preferred
• Ability to maintain a professional, team-oriented attitude and reliable attendance