Production Lead

Merchology; Mechanicsburg, Northern (Cumberland County, KY); Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

PTO 18 days

8 holidays

Hybrid schedule

Volunteer time 40h

401(k) match

Medical and dental

Life insurance

Social events

Discounts

Job summary

Merchology is seeking a Production Lead for our facility in Mechanicsburg, PA. This role drives production quality, ensures efficient labor, and on-time delivery while supporting a fast-growing team.

You will train associates, troubleshoot production issues, and collaborate across departments to meet business goals. The position requires standing for long periods, lifting up to 40 lbs, and a strong emphasis on safety and quality.

Qualifications

• Standing for 7–9 hours daily.
• 12 months related production experience.
• Detail oriented with organized, accurate work.
• Positive attitude with leadership ability.
• Intermediate skills and knowledge for production tasks.
• Excellent vision and fine motor skills for detailed work.
• Ability to identify colors and shades.
• Ability to lift up to 40 pounds repeatedly.
• Ability to read and understand English.

Responsibilities

• Understand equipment and processes to troubleshoot order issues.
• Train associates and ensure adherence to processes.
• Coordinate with departments to gather information for decisions.
• Troubleshoot equipment/process issues.
• Develop production team for continuous coverage.
• Identify problems and implement improvements.
• Lead and inspire team toward common goals.
• Delegate tasks and manage increasing workload.
• Ensure staff scheduling meets business needs, including off-shift supervision.
• Assure quality decoration through QC inspection.
• Own safety and quality incidents within area.

Skills

Standing for long hours

Attention to detail

Team leadership

Decision making

Reading English

Color recognition

Safety & quality focus

Physical strength

Job description

Description

At Merchology, we are more than a company. We’re a company with meaning.

{Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.}

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchTeam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner!

Merchology is in pursuit of a Production Lead to join their Manufacturing team! This person specializes in ensuring quality products are produced, labor is efficient, and products are delivered on time. Join a fast-growing team with opportunities for advancement

PRIMARY RESPONSIBILITIES

A successful Job Title will:

• Understand equipment and processes to troubleshoot order issues.
• Ensure training needs are met and hold employees accountable to documented processes. Train new associates within the department.
• Communicate within and across departments to gather information needed to make decisions.
• Troubleshoot problems with equipment or processes to resolve issues.
• Develop members of the production team to ensure seamless coverage and warehouse operation at all times.
• Identify problems, develop solutions, and implement change to make us better.
• Inspire, influence, and guide others to participate in common goals.
• Effectively delegate and empower others to manage increasing workload as needed.
• Assure staff scheduling is sufficient to meet business needs, including providing direction to off-shift Supervisors/Leads
• Ensure quality decoration of product through QC inspection.
• Take ownership and accountability for all safety and quality incidents within your area of responsibility.

Requirements

• Ability to stand for 7-9 hours per day
• A minimum of 12 months related experience
• Detail oriented, organized, and accurate
• Positive attitude and team leader
• Intermediate skills and knowledge
• Excellent vision and fine motor skills to work with detailed product, small parts machinery, and fine threads
• Ability to identify colors and shades
• Ability to lift up to 40 pounds repeatedly
• Ability to read and understand English
• Excellent employee relations skills to lead in a team setting.
• Positive employee relations with all other staff.
• Excellent ability to make decisions.
• Ability to work in a warm environment (certain times of year)

WHAT WE OFFER

In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:

• Generous PTO (18 days per year)
• 8 company-paid holidays
• Hybrid work schedule for select departments
• 40 hours of paid volunteer time
• 401(k) with match
• Medical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance options
• Company-paid life insurance
• Company-sponsored social events
• Premium brand partner discounts
• Employee-led Committees

LOCATION

• 5045 Ritter Road, Mechanicsburg, PA 17055
• Onsite role located at our production facility

AVAILABLE SHIFTS

• 1st Shift: Monday to Friday 6 am - 2:30 PM

INDUSTRY

• Business to Business eCommerce and Apparel

Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email [e-mail] for assistance.