Production IT Ops Engineer — 3rd Shift, Remote

The Judge Group; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Technology Operations Specialist in Illinois to ensure stability and efficiency in production environments. The primary responsibilities include troubleshooting multi-platform issues and collaborating with technical teams to enhance operational readiness. Candidates should have over 5 years of experience, strong analytical skills, and familiarity with ITIL processes. The role offers a full-time, direct hire position with a 3rd shift schedule, remote flexibility for candidates in Chicago or Dallas.

Qualifications

• 5+ years in Technology Operations or similar role.
• Experience working with technical teams, vendors, and business partners.
• Knowledge of ITIL processes (Incident, Problem, Change).

Responsibilities

• Monitor production systems, analyze alerts, and identify root causes.
• Support scheduling jobs, backups/restores, and mainframe commands.
• Collaborate with cross‑functional teams to tune applications.

Skills

Troubleshooting

Communication

Analytical skills

Education

Bachelor’s degree in Computer Information Systems or related field

Tools

AWS

Cloud tooling

Network fundamentals

MQ operations

Splunk

Job description

A leading recruitment agency is seeking a Technology Operations Specialist in Illinois to ensure stability and efficiency in production environments. The primary responsibilities include troubleshooting multi-platform issues and collaborating with technical teams to enhance operational readiness. Candidates should have over 5 years of experience, strong analytical skills, and familiarity with ITIL processes. The role offers a full-time, direct hire position with a 3rd shift schedule, remote flexibility for candidates in Chicago or Dallas.