Production Cook, Seneca Cafe

Seneca Territory Gaming Corporation; United States; On-site; USD 22,041 - 27,552; Full time

Job summary

Seneca Territory Gaming Corporation is seeking a Cook to manage various cooking stations and ensure quality food service in a fast-paced, casino environment. Candidates are expected to maintain food safety standards and provide excellent customer service.

Applicants must be at least 18 years old, possess a high school diploma, and have intermediate cooking skills along with strong communication abilities. Starting salary is $17.92 per hour, negotiable based on experience.

Qualifications

• Must be 18 years of age or older upon employment.
• Previous customer service experience required.
• Ability to resolve problems/conflicts tactfully.

Responsibilities

• Rotate between cooking stations and manage food items.
• Maintain proper food temperatures per standards.
• Provide exceptional customer service to patrons.

Skills

Intermediate cooking skills

Customer service skills

Communication skills

Education

High school diploma or equivalent

Culinary education/experience

Job description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Rotate between cooking stations and restaurants in hot temperature areas – each responsible for specific food items and each using particular cooking devices including continually refilling and replacing pans with specified garnish in steam table.
2. Must have command of all stations of the kitchen, i.e. roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté and high volume quantity cooking.
3. Maintain proper food temperatures in accordance with regulatory and/or ServSafe standards.
4. Properly label, date & rotate all products to ensure safe keeping and sanitation.
5. Require knowledge of recipes, equipment operation, and cooking and preparation techniques.
6. Review production schedule to determine food requirements including variety and quantity of food preparation.
7. Assemble supplies and equipment needed for daily cooking activities.
8. Follow production sheets and other records as required.
9. Regulate temperatures of ovens, broilers and grills.
10. Use a variety of pots, pans, and equipment to prepare food.
11. Ability to work in harmony with others under a strenuous environment.
12. Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
13. Provide prompt, friendly, and courteous service of food and beverage to all our guests.
14. Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
15. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
16. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
17. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
18. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
19. Attend all necessary meetings.
20. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
21. Hours are determined by a 24-hour schedule.

QUALIFICATIONS / REQUIREMENTS

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required. Culinary education/experience preferred.
• Two (2) years of intermediate cooking skills required.
• Previous customer service experience required.
• Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Physical demands: moderate exposure to hot and cold temperatures and/or loud noises. Must be able to stand, walk and move through all areas of the casino F&B Operation. Moderate physical activity required including handling objects up to 50 pounds. Must be able to work in an environment where smoking is permitted. Must maintain physical stamina and proper mental attitude to work under pressure in a fast paced, casino environment.

COMPENSATION

Starting salary: $17.92 per hour. Compensation is negotiable based on experience and education.