Production Control Assistant

Flightstar; Jacksonville (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Flightstar Corporation in Jacksonville, FL is seeking a Production Control Assistant to audit aircraft maintenance documentation and enter data into ERP systems. The role creates repair station records, ships completed work packages to customers, and supports document control and reporting.

The ideal candidate has a High School Diploma or GED (college degree preferred), excellent data entry skills, and strong customer service and communication abilities.

Qualifications

• Must have excellent data entry skills and accuracy.
• Proficient with standard office software and ERP systems.
• Ability to audit work packages for accuracy and timeliness.
• Experience in aircraft Industry is a plus.

Responsibilities

• Audit maintenance documentation in-progress and completed.
• Enter data into ERP and portals accurately.
• Create repair station records and ship completed packages to customers.
• Support document control and reporting activities.

Skills

Strong customer service

Strong communication

Attention to detail

Typing proficiency

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Project

ERP system

Job description

The Production Control Assistant (PCA) plays a pivotal role in the work booth operations. The PCA audits aircraft maintenance documentation both in-progress and at completion followed by data entry and scanning audited copies into archive. Creates repair station record of a completed work package and ships to the customer. Perform routine and specialized clerical support duties in accordance with standard operating procedures. The Production Control Assistant uses personal computer applications necessary to complete assigned tasks.

Job Duties and Responsibilities

• Qualified and proficient in all required customer data entry systems and portals.
• Data enters work packages accurately, in a timely manner, on a consistent basis.
• Performs audit of work packages for accuracy, in a timely manner.
• Works in tandem with the Planning Department to add items to the work scope including engineering items and after hours work order changes.
• Attaches material certificates to work cards.
• Follows up on work cards needing corrections.
• Maintains a running tally of audited paperwork.
• Scans work packages creating repair station record of maintenance.
• Files work cards and non-routine work cards accurately and in a timely manner.
• Provides a shift turnover via e-mail daily highlighting any impending action items.
• Ships completed work packages to customers as needed and uploads work packages in customer systems as required.
• Key support within maintenance work booth to assist in updating reports, document control and informing Project Manager of needed document corrections.
• Follows all controlled work booth and safety procedures and wears/uses appropriate safety equipment for the work being performed (as required).
• Performs other duties as assigned.

Key Interactions

Internal

Departments or Job Titles

Purpose

Maintenance Managers and Supervisor

Other Leads and Employees

External

Businesses or Organization

Purpose

Customer Representatives

Other OpCo employees

Position Profile

• Required
• Level
• Academic Qualifications
• High School Diploma or GED required, college degree preferred
• Languages
• Must be fluent in spoken and written English. Spanish a plus
• Special Licenses
• NA
• Previous Experience
• Minimum one (1) year of relevant aircraft industry experience preferred
• Technical Skills
• Position requires proficiency in software applications including Microsoft Word, Excel and Project. Individual will perform daily transactions within Flightstar’s ERP system as well as customer portals
• x Strong customer service aptitude
• x Strong communication
• x Strong attention to detail and follow through
• x Multi-tasking techniques and typing proficiency are necessary to perform effectively in the position

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.