Production Associate - Shipping & Receiving

Intelligentsia Coffee; United States; On-site; USD 19,000 - 23,000; Full time

Job summary

Intelligentsia Coffee in Bedford Park, IL is seeking a Production Associate to join our operations team. You will support labeling, packing, shipping, and blending under our roast-to-order model, rotating through teams to cover daily orders.

The schedule is Tuesday-Thursday, 9:00 AM–5:30 PM, approximately 24 hours per week with full benefits eligibility. The role requires attention to detail and the ability to work across multiple stations.

Qualifications

• High School Diploma or GED required.
• Ability to read and speak English proficiently.

Responsibilities

• Labeling Team: Download/print labels; accurately apply UPC labels & front labels; operate printers/label applicators.
• Packing Team: Weigh bags (12oz or 5lb); place bags in designated shipping area; operate grinders; maintain weight and bag sealing accuracy.
• Toyo Team: Operate box erector and labeler; load labels into case labeler; palletize labeled coffee; maintain packaging line speed.
• Shipping Team: Fulfill UPS/USPS/FedEx orders; securely pack merchandise; ensure correct product and grind numbers.
• Blending Team: Follow blend recipes; grind and route coffee using system; issue work orders and track bagging.
• General: Participate in food safety training; maintain clean workstations; support OSHA and safety protocols; schedule Tue-Thu 9:00–5:30.

Skills

Attention to detail

English proficiency

Team collaboration

Education

High School Diploma or GED

Job description

Worker Type:

Employee

Job Description:

Location

This position is located at 7300 S Central Ave in Bedford Park, with a schedule consisting of Tuesday-Thursday, from 9:00AM-5:30PM (~24 hours per week, with full benefits eligibility)

A Production Associate is an integral member of our Operations team who ensures that customer orders are fulfilled under our roast-to-order model each day. In this role, employees will be exposed to all aspects of our operations including labeling bags, blending roasted coffee, packaging roasted coffee, and fulfillment of orders. Employees will be assigned to one of the teams below but will be exposed to all different aspects of our operations. Depending on the order volume, production employees may assist other teams to ensure we ship orders every day. The duties and responsibilities for each production team are listed below.

Labeling Team

• Assist with downloading and printing labels as needed
• Accurately apply UPC labels & front labels either by hand or by using labeling applicator equipment
• Gain a proper understanding of operating all printers and label applicators
• Must have attention to detail and understand the importance of proper label placement
• Assist in managing back and label inventory and organization
• Clean up workstations after the end of every production day

Packing Team

• Proper understanding and operation of Weigh & Fill packing line
• Filling 12oz or 5lb bags with WB or GR coffee, ensuring proper weight
• Placing filled & sealed bags in designated area on the shipping rack to be picked by Shipping Team
• Operate table and standing grinders with proper grind number
• Must have attention to detail and understand the importance of weight accuracy, grind accuracy, proper bag sealing, and proper shelf organization
• Clean up workstations after the end of every production day

Toyo Team

• Understand how to operate the box erector and taping station
• Be able to accurately load labels into the case labeler and trouble shoot machine issues
• Accurately palletize cased coffee after it is boxed and labeled
• Move with purpose and maintain the speed of the packaging line
• Ensure all bags are properly folded and stickered according to product specifications
• Assist with cleaning and maintaining packaging line
• Clean up workstations after the end of every production day

Shipping Team

• Pull product from the shipping rack & fulfill UPS, USPS and Fedex orders according to packing slip & shipping tag
• Properly secure and pack merchandise and wholesale orders to prevent damage
• Must have attention to detail and ensure all orders are fulfilled with appropriate product with corresponding grind number and quantities.
• Assist with loading and unloading trailers and shipments
• Cleaning Duties as assigned

Blending Team

• Ensure the correct coffee is used in the correct blends in the correct amounts.
• Follows recipes as directed by the Blend Recipe Guide
• Blend and grind coffee based on the system generated work orders
• Manage Issuing of work orders and bagging completions in Netsuite
• Properly route each roast batch of coffee using the routing guidance provided by NetSuite system
• WIP counts as directed by Plant Manager

General

• Participate and adhere to training on Food Safety and workplace safety
• Escalate all potential Food Safety and OSHA issues to Leads or Managers
• Participate in cleaning tasks as directed
• Schedule is Tuesday-Thursday, from 9:00AM-5:30PM (~24 hours per week, with full benefits eligibility)

Education and/or Experience

High School Diploma or GED required.

Language and Skills

Ability to read and speak English proficiently.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to see, talk and hear.

The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.

The employee must occasionally, safely lift and/or move up to 50 pounds, per OSHA lifting limits.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• After training, is able to articulate the goal and expectations of each workstation
• Understands the importance of Attendance and punctuality
• Understands we are all on the same team
• Able to work within a structured environment
• Able to listen to and digest constructive criticism or corrections
• Ability to maintain confidentiality in all matters.
• Ability to interface and maintain effective relationships with co-workers.
• Detail oriented, lo