Production Associate - Powers Store

Goodwill of Colorado; Colorado Springs (CO); On-site; USD 19,000 - 27,000; Full time

Job summary

The Goodwill of Colorado Associate I, Retail Production role in Colorado Springs focuses on processing donated items into inventory for sale. You will price, tag, test, and prep items while maintaining a well-stocked, organized sales floor and delivering excellent customer service.

You may work across departments, handle E-Commerce processing when needed, and join a fast-paced, goal-driven team committed to quality and safety standards.

Qualifications

• High School diploma or equivalent preferred.
• One year of retail experience is preferred.
• Customer service experience is a plus.

Responsibilities

• Process and sort donated items to inventory for sale.
• Hang, size, price, tag and prepare items for the floor.
• Inspect items to ensure they are in good working condition.
• Provide excellent customer service to staff and customers.
• Maintain organized, clean, and well-stocked sales floor.
• Assist with processing E-Commerce product as needed.
• Follow all safety and center policies.

Skills

Customer service

Education

High School diploma or equivalent

One year of retail experience

Job description

Pay: $16.51/Hr.

Full-Time positions are available. The schedule will be Sunday - Thursday.

Job Details

Application deadline: 10/22/2026

Description

This position will work to process donated items into inventory to be sold in our stores and will interact with customers while stocking the sales floor. Excellent customer service skills are a must! This position works in a fast-paced, goal-driven environment.

Job Summary

The Associate I, Retail Production will primarily work in a production environment processing and sorting donated items following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. This process includes pricing and testing guidelines as required. The Associate is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate may occasionally be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate may be assigned to various areas that they have been trained in to include hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes per the business needs. This position may occasionally work in donations.

Essential Functions

• Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI)s for assigned duties.
• Sort donated items by type (books, media, textiles, housewares, etc.) which include season, color, and quality of product.
• Hang, size and price, tag, and prepare items to be sold on the sales floor.
• Inspect and quick test items as needed that plug-in or run on batteries to ensure the product is in good workable condition.
• Make decisions to price according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
• Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to fellow staff and customers; answer product questions as needed.
• Rotate or pull old or unsold product in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
• May have additional responsibility of processing E-Commerce product (sort, hang, size, price, tag, etc.).
• Follow all retail center policies and procedures.
• Ensure work areas are clear and organized and adhere to continuous improvement standards.
• Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-train in other departments or areas; act as a back-up for other areas as required.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• A High School diploma or equivalent is preferred.

Experience

• One (1) year of retail experience is preferred.

Other

• Must have