Production Associate I

Goodwill Omaha; Papillion (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

Goodwill Omaha is seeking a dedicated Production Associate I to assist with the donation process and product sorting. In this full-time role based in Papillion, you will ensure excellent customer service and organizational efficiency on the retail floor. If you have a passionate work ethic and enjoy community engagement, this opportunity might be for you.

Qualifications

• GED or High School Diploma preferred.
• Prior experience in customer service or related fields is beneficial.
• Ability to perform duties satisfactorily.

Responsibilities

• Process and sort donations for retail sale.
• Provide excellent customer service to donors.
• Maintain cleanliness and organization in the retail area.

Skills

Customer Service

Teamwork

Time Management

Education

GED or High School Diploma

Job description

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This range is provided by Goodwill Omaha. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $15.00/hr

Department: Retail Store

Work Location: South Papillion

Employment Status: Full-Time

Pay range: $14.50 per hour

Job Summary

This position is accountable for accepting donations and processing/sorting donated goods to be sold on the retail floor.

Essential Duties & Responsibilities

• Assist donors in unloading items and pre-sort donations
• Provide excellent customer service, greeting donors in a timely manner
• Make decisions on product quality and assist in pricing items accordingly
• Inspect, hang, sort and tag clothing and donations in accordance with Goodwill Retail Operations Policy
• Assist in processing, pricing and distribution of hard lines
• Stock product on shelves, racks and on sales floor, ensuring the sales floor is fully stocked with new product at all times during hours of operation
• Rotate/Pull old/unsold product from sales floor
• Clean inside retail floor area, organize shelves and racks, pick up trash, collecting carts, snow removal, etc.
• Crosstrain in other departments/areas and act as back-up for other areas as required
• Meet or exceed the attendance expectations for this position
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
• Other duties as assigned
  
  
  

Individual Development & Interpersonal Skills

• Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
• Working relationship with supervisor and co-workers.
• Must have the ability to work as part of a team.
• Must be a positive role model for co-workers/programs participants and customers.
  
  
  

ORGANIZATIONAL DEVELOPMENT

• Educate customers and the community about the mission and vision of the organization.
• Demonstrate the Goodwill core values through actions and words.
  
  
  

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

• GED or High School Diploma preferred
• Previous customer service, warehouse, production or related experience preferred
  
  
  

CERTIFICATES, LICENSES, REGISTRATIONS

• None
  
  
  

Knowledge, Skills, And Abilities

• Must be able to work flexible hours as required in order to meet operational needs of the store.
• To be a high-energy, positive contributor.
• Knowledgeable of donation guidelines and recalled items.
• Must have a sense of urgency.
• Desire to work hard and perform well with dedication and great work ethic.
• Communicate effectively with managers, supervisors, customers and other associates.
  
  
  

PHYSICAL DEMANDS

Medium

Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling.

WORK ENVIRONMENT

Moderate

Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Individual and Family Services

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