Production Associate — Community Impact Retail

Goodwill San Antonio; San Antonio (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Store purchase discounts

Paid time off

Tuition reimbursement

Job summary

Goodwill San Antonio is hiring a Production Associate in San Antonio, TX to load/unload donated goods and sort textiles, while ensuring timely processing for donation and sales flows. The role emphasizes strong customer service during donor interactions and collaboration with the team to maintain clean, safe workspaces.

The position requires physical work, including lifting and bending, with a flexible schedule across days, evenings, and weekends.

Qualifications

• Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment.
• Ability to bend, lift, grasp and move continuously through the day.
• Two-person lifting of some heavy objects may be required.
• Good verbal communication skills with ability to effectively work as a team to achieve mission goals.

Responsibilities

• Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station.
• Load, unload and move donated goods, materials, including furniture using a hand truck.
• Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.
• Sorting and pricing of donated items, garments and hard lines with limited supervision; tagging, rotating and placing products on shelves per guidelines.
• Keep aisles free from debris, remove obstructions from production and sales floors; maintain clean and organized work areas.
• Maintain regular, dependable attendance and punctuality.
• Provide excellent customer service by greeting, assisting, and responding to questions.

Skills

Retail customer service

Job description

Goodwill San Antonio is hiring a Production Associate in San Antonio, TX to load/unload donated goods and sort textiles, while ensuring timely processing for donation and sales flows. The role emphasizes strong customer service during donor interactions and collaboration with the team to maintain clean, safe workspaces.

The position requires physical work, including lifting and bending, with a flexible schedule across days, evenings, and weekends.