Production Associate - All Shifts

World Wide Technology; Edwardsville (IL); On-site; USD 19,036 - 27,112; Full time

Benefits offered by this job

Health & Wellness

Profit Sharing

401(k) Plan

Tuition Reimbursement

Paid Time Off

Parental Leave

Sick Leave

Military Leave

Bereavement

Pet Insurance

Employee Discount

Job summary

World Wide Technology is seeking Production Associates to support our integration center operations. You will perform entry-level tasks including testing, inspection, basic installations, pre-integration, inventory, and refurbishing where applicable, while validating physical and systemic processing of material and logging quality transactions.

Reports to a Production Supervisor. Responsibilities include inspecting products, following technical documents, troubleshooting, quality checks,

Qualifications

• Listens to others, confirming understanding of content and non-verbal cues.
• Demonstrates accuracy and thoroughness in logging information.
• Understands and assembles products per technical documentation and quality standards.
• Has knowledge of ordering, shipping and warehousing processes to support production.
• Effectively manages time to complete tasks and goals.

Responsibilities

• Inspect product for accuracy and defects.
• Follow instructions and technical documents to perform tasks.
• Troubleshoot basic, non-complex problems to ensure product functionality.
• Perform quality checks on assigned product and tasks.
• Install hardware and/or assemble per customer requirements.
• Complete physical audits of equipment and accessories.
• Package and label according to customer requirements.
• Update location and order status in WWT systems.
• Troubleshoot hardware installations.
• Understand basics of AC and DC power where applicable.
• Package and stage equipment physically.
• Route and manage power cords per WWT standards.

Skills

Active listening

Accuracy & detail

Product assembly knowledge

Warehousing & ordering

Time management

Education

High school diploma or GED

Job description

Shifts

• 1st Shift - Tuesday - Friday, 4:00 a.m. - 2:30 p.m. or Monday - Friday, 6:00 a.m. - 2:30 p.m.
• 2nd Shift - Monday - Friday, 2:15 p.m. - 10:45 p.m.
• 3rd Shift - Tuesday - Friday, 2:30 p.m. - 1:00 a.m.
• AWS shift - Saturday, Sunday, Monday - 6 a.m. - 6:45 p.m.

A Brief Overview

Production Associates perform entry/basic level tasks related to processing product in the integration center. Responsibilities include testing, inspection, basic installations, pre‑integration, inventory, and refurbishing where applicable. Production associates will need to validate the physical and systematic processing of material while being able to record quality transactions representing work. This position reports to a Production Supervisor.

Job Responsibilities

• Inspect and identify product for accuracy and defects.
• Follow general instructions and technical documents to execute assigned tasks related to the product on hand.
• Troubleshoot basic, non‑complex problems to ensure product will function correctly.
• Perform quality checks on assigned product and tasks.
• Perform hardware installation and/or assembly per customer requirements.
• Complete physical audit of equipment and accessories.
• Perform packaging and labeling based on customer requirements.
• Update physical and/or systematic location and order status in WWT internal systems.
• Troubleshoot installation of hardware.
• Have basic knowledge of AC and/or DC Power – where applicable.
• Package and stage equipment physically where applicable.
• Route and manage power cords to WWT standards where applicable.

Education Qualifications

• High school diploma or GED required.

Knowledge, Skills, and Abilities

• Listens to others, confirming understanding of the content and recognizing non‑verbal cues and underlying messages.
• Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
• Understands and assembles products according to technical documentation requirements and is able to ensure quality and functional standards are met.
• Demonstrates knowledge of the processes for ordering, shipping and warehousing materials to support production and satisfy demand.
• Actively controls and structures use of time to most effectively accomplish work, projects and goals.

Physical Demands

• Sitting: Frequently
• Standing: Constantly
• Walking: Frequently
• Stooping, kneeling, crouching: Frequently
• Reaching 30" to 72": Constantly
• Eye/hand coordination: Constantly
• Lifting (up to 50 lbs): Frequently
• Lifting Overhead: Occasionally
• Carrying: Frequently
• Twisting/Turning: Frequently
• Fine Motor Coordination (keying, labeling): Occasionally
• Fine Motor Coordination (pinch, tool use, stripping wire): Frequently
• Fine Motor Coordination (pick & place small parts): Constantly
• Gripping/Grasping: Frequently
• Climb (more than 2 steps): Occasionally

Working Environment

• Work near moving machinery: Constant
• Fumes or airborne particles: Frequent
• Toxic or caustic chemicals: Frequent
• Risk of electrical shock: Frequent
• Extremes: heat (non‑weather): Occasional

Level of Autonomy

Work is closely managed and reviewed for accuracy and adequacy. Follows specific, outlined, and detailed directions.

Compensation and Benefits

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay rate for this position is $16.75 an hour. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full‑time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401(k) Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Employment Opportunity

World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!