Production and Logistics Coordinator

ZipRecruiter; Indianapolis (IN); Hybrid; USD 10,000 - 60,000; Full time

Job summary

A creative subscription service in Indianapolis seeks a Production and Logistics Coordinator to support daily operations. The role includes project management, inventory control, and enhancing customer experience through various communications. Ideal candidates should possess strong organizational skills and enjoy a flexible, friendly environment. Starting pay ranges from $18 to $20 per hour, with benefits available after the first 90 days.

Benefits

Medical insurance stipend after 90 days

Growth opportunities

Cat-friendly work environment

Qualifications

• Ability to accurately count and record inventory.
• Willingness to learn new technologies and tools.
• Ability to perform fine motor tasks and stand for extended periods.

Responsibilities

• Maintain accurate inventory and reorder materials as needed.
• Assemble, package, and label products and boxes.
• Assist with customer communications via email, text, and phone.

Skills

Excellent organization and time management skills

Strong written and verbal communication skills

Ability to work quickly, multitask, prioritize

Comfort with Microsoft Office and/or Google Workspace

Flexibility, patience, and sense of humor

Education

College degree or equivalent work experience

Tools

Canva

Shopify

Klaviyo

Job description

Overview

LETTER OF INTEREST REQUIRED

Position Title: Production and Logistics Coordinator
Reports To: Founder / Creative Director
Location: Geist area (near Fall Creek & 79th); partial remote flexibility
Employment Type: Full-time (35–40 hours per week)

About Birdmoss

The Birdmoss Box is an immersive fairy tale subscription experience. Each month, subscribers receive a box filled with stories, handcrafted treasures, and curiosities inspired by folklore and nature. We’re looking for someone who shares our sense of wonder and wants to help bring the world of Birdmoss to life through exceptional organization, project management, and communication.

About the Role

The Production and Logistics Coordinator supports the daily operations of Birdmoss by keeping projects, products, and communications running smoothly.

This position is ideal for someone who:

• Works quickly and accurately with attention to detail
• Takes satisfaction in completing to-do lists and solving problems
• Finds joy in organization and process
• Loves animals, fairy tales, and cottagecore/goblincore aesthetics
• Thrives in a flexible, creative, and affirming environment

Key Responsibilities

Operations & Production

• Work quickly and accurately
• Follow and maintain standard operating procedures (SOPs) for consistency and efficiency
• Assemble, package, and label products and monthly subscription boxes
• Pick, pack, and ship orders
• Check in and organize deliveries of supplies and components
• Maintain accurate inventory and reorder materials as needed
• Keep the workspace tidy and organized

Coordination & Communication

• Liaise with artisans, vendors, and independent contractors with professionalism and kindness
• Ensure all participants support the needs of the business
• Prepare projects for outsourcing and manage timelines, revisions, and deliverables
• Support the Creative Director with administrative tasks

Customer Experience & Content

• Assist with customer communications via email, text, and phone as needed
• Support creation of product photos, website updates, print collateral, email campaigns, and marketing materials

Other

• Participate in continuous learning and process improvements
• Perform other duties as assigned

Qualifications & Attributes

• Excellent organization and time management skills
• Ability to work quickly, multitask, prioritize, and meet deadlines
• Strong written and verbal communication skills
• Comfort with Microsoft Office and/or Google Workspace
• Willingness to learn new technologies and tools such as Canva, Shopify, and Klaviyo
• Ability to accurately count and record inventory, calculate quantities, and compile budgets; understanding of arithmetic including addition, subtraction, multiplication, and division; understanding of basic weights and measures
• Ability to perform fine motor tasks, stand for extended periods, climb stairs, and lift and carry up to 35 lbs
• Flexibility, patience, and sense of humor in a rapidly-changing environment
• Valid driver’s license
• College degree or equivalent work experience

Work Environment & Compensation

• Starting pay: $18–$20 per hour, depending on experience
• Schedule: Full-time, 35–40 hours per week, with some flexibility
• Location: Primarily onsite in our cat-friendly studio near Fall Creek & 79th (Geist area); limited remote work may be available
• Benefits:
• Medical insurance stipend available after your first 90 days of employment with Birdmoss
• Opportunities for growth and expanded responsibilities as the company evolves

Birdmoss welcomes applicants of all backgrounds, including people of all identities, LGBTQIA+ individuals, and neurodiverse candidates. We are committed to fostering a kind, inclusive, and magical workplace.

To Apply:
Please send your resume/CV and a detailed cover letter about what draws you to this role to scates(at)birdmoss.com. Feel free to share examples of your organizational projects—professional or personal.

Company Description: The Birdmoss Box is an immersive fairy tale subscription experience. Each month, subscribers receive a box filled with stories, handcrafted treasures, and curiosities inspired by folklore and nature. We’re looking for someone who shares our sense of wonder and wants to help bring the world of Birdmoss to life through exceptional organization, project management, and communication.