Product Technician

Ozark Services, Inc; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

O’Reilly Auto Parts seeks a detail-oriented Inventory Support Specialist to assist Category Managers with product line and SKU maintenance. You will load and process system SKUs from suppliers and provide cross-functional support on inventory questions across stores and DCs.

The role requires strong Excel skills, reliable teamwork, and the ability to multi-task in a fast-paced environment. This full-time position offers growth within the inventory control team.

Qualifications

• High school graduate or GED required.
• 1+ years in corporate setting preferred.
• Excellent attention to detail and communication skills.
• Proficient in Excel with strong data entry.
• Self-starter able to motivate a team.

Responsibilities

• Assist Category Managers with product line and SKU maintenance.
• Load and process system SKUs from suppliers and Category Managers.
• Support inventory system maintenance and vendor communications.
• Load new item data into item masters, including descriptions, UoM, dimensions, and weights.
• Complete daily/weekly/monthly tasks and assist with other projects as needed.

Skills

Excel

Data entry

Written communication

Verbal communication

Multi-tasking

Self-motivation

Team motivation

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Office Suite

Job description

ESSENTIAL JOB FUNCTIONS

Assist the Category Managers in many areas of product line and sku maintenance. Responsible for loading and processing the system sku maintenance changes from suppliers and Category Managers. Assist and support other departments, stores, and distribution centers on all inventory system maintenance related questions/issues.

Load all required information for new items in the Company’s item master(s). This includes part number formatting, item descriptions, unit of measure, dimensions, restrictions, customs, cost based on unit of measure, etc. Ensure all part number information in the system is up to date and accurate. Load all new item dimensions and weights for the WMS DCs while updating existing item dimensions when provided by the supplier. Determine and apply corrections as necessary to quality assurance product issues reported by our stores and distribution centers. This includes initiation of system recalls, item master changes, catalog corrections, tracking all product alerts to ensure appropriate completion in a timely manner and more. Maintain and oversee a portion of the discontinued or removal request process for items submitted by Category Managers and suppliers. Monitor label and UPC issues at the store and DC level and generate an invoice to bill the supplier for the appropriate labor expenses if an error is found. Provide the Category Manager with documentation of repeat offenders and indicate what action was taken. Monitor and prepare label projects for Inventory Control and ensure accurate label information is communicated to the distribution centers. Serves as a backup for other Product Technicians on the team if they are out of office or require assistance in completing tasks. Request, pick up, deliver, and return product samples from the Springfield distribution center as requested by Merchandise Category Managers, Directors, VPs and SVP. Perform daily, weekly, and monthly tasks on the cadence and frequency assigned. Assist the Inventory Maintenance Manager on additional projects as needed. Periodically visit the Springfield distribution center and/or local stores to review product concerns received by stores, other distribution centers, corporate team members, or suppliers. Perform reviews as needed and with approval from Inventory Maintenance Manager. All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required: High school graduate or equivalent (GED) 1+ years’ experience working in a corporate or other comparable setting Ability to effectively interface with technical and non-technical staff at all organizational levels Excellent at detailed work with above average skills in areas of written and verbal communication Ability to work in a fast-paced environment and apply multi-tasking skills as priorities shift Proficient in Microsoft Excel with strong data entry skills Punctual and reliable with an emphasis on accountability Must be a self-starter with the ability to motivate a team Desired: Minimum of 1-2 years of retail experience Advanced knowledge of Microsoft Office Suite and experience with Excel query functions

Company Overview

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.

Your first job at O’Reilly Auto Parts is just the beginning! From a comprehensive benefits and compensation package to a rewarding and positive work environment, your leaders will support you and foster your development so you can grow with the company. Our promote-from-within philosophy means our top leaders worked their way up – and you can, too. Learn more about our culture, benefits, and history at oreillyauto.com/careers.