Product Technician

O’Reilly Auto Parts; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Job summary

O’Reilly Auto Parts is seeking a detail-oriented Inventory Maintenance Support to assist Category Managers with item master data, SKU maintenance, and supplier changes. You will work closely with stores, DCs, and other departments to ensure data accuracy and timely processing of维护.

You will load new item attributes, verify part numbers, dimensions, and weights, and manage QA issues, recalls, and label projects.

Qualifications

• High school graduate or GED.
• 1+ years’ experience in a corporate or comparable setting.
• Ability to interface with technical and non-technical staff at all levels.
• Excellent attention to detail in written and verbal communication.
• Ability to work in a fast-paced environment with multitasking.
• Proficient in Microsoft Excel with strong data entry skills.
• Punctual, reliable, and a self-starter who motivates a team.
• Retail experience (1–2 years) preferred.
• Advanced knowledge of Microsoft Office Suite and Excel query functions.

Responsibilities

• Load all required information for new items in item master(s).
• Ensure all part number information is up to date and accurate.
• Load new item dimensions and weights for the WMS DCs and update existing ones.
• Address QA product issues reported by stores/DCs and initiate recalls as needed.
• Oversee discontinued item removal requests from Category Managers and suppliers.
• Monitor label/UPC issues and bill suppliers for labor when errors occur.
• Prepare label projects for Inventory Control and communicate label details to DCs.
• Serve as backup for other Product Technicians when needed.
• Coordinate sample requests with Springfield DC as directed by management.
• Perform daily, weekly, and monthly tasks as assigned.
• Assist Inventory Maintenance Manager on additional projects.
• Periodically visit Springfield DC or local stores to review product concerns.
• Perform reviews with approval from Inventory Maintenance Manager.

Skills

Excel

Data entry

Communication

Multitasking

Self-motivation

Education

High school diploma / GED

Tools

Excel query functions

Job description

Assist the Category Managers in many areas of product line and sku maintenance. Responsible for loading and processing the system sku maintenance changes from suppliers and Category Managers. Assist and support other departments, stores, and distribution centers on all inventory system maintenance related questions/issues.

ESSENTIAL JOB FUNCTIONS

Load all required information for new items in the Company’s item master(s). This includes part number formatting, item descriptions, unit of measure, dimensions, restrictions, customs, cost based on unit of measure, etc.

Ensure all part number information in the system is up to date and accurate.

Load all new item dimensions and weights for the WMS DCs while updating existing item dimensions when provided by the supplier.

Determine and apply corrections as necessary to quality assurance product issues reported by our stores and distribution centers. This includes initiation of system recalls, item master changes, catalog corrections, tracking all product alerts to ensure appropriate completion in a timely manner and more.

Maintain and oversee a portion of the discontinued or removal request process for items submitted by Category Managers and suppliers.

Monitor label and UPC issues at the store and DC level and generate an invoice to bill the supplier for the appropriate labor expenses if an error is found. Provide the Category Manager with documentation of repeat offenders and indicate what action was taken.

Monitor and prepare label projects for Inventory Control and ensure accurate label information is communicated to the distribution centers.

Serves as a backup for other Product Technicians on the team if they are out of office or require assistance in completing tasks.

Request, pick up, deliver, and return product samples from the Springfield distribution center as requested by Merchandise Category Managers, Directors, VPs and SVP.

Perform daily, weekly, and monthly tasks on the cadence and frequency assigned.

Assist the Inventory Maintenance Manager on additional projects as needed.

Periodically visit the Springfield distribution center and/or local stores to review product concerns received by stores, other distribution centers, corporate team members, or suppliers. Perform reviews as needed and with approval from Inventory Maintenance Manager.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

High school graduate or equivalent (GED)

1+ years’ experience working in a corporate or other comparable setting

Ability to effectively interface with technical and non-technical staff at all organizational levels

Excellent at detailed work with above average skills in areas of written and verbal communication

Ability to work in a fast-paced environment and apply multi-tasking skills as priorities shift

Proficient in Microsoft Excel with strong data entry skills

Punctual and reliable with an emphasis on accountability

Must be a self-starter with the ability to motivate a team

Desired:

Minimum of 1-2 years of retail experience

Advanced knowledge of Microsoft Office Suite and experience with Excel query functions

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.