Product Support Specialist

Bank of America; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading financial institution is seeking a candidate for a support role within Real Estate Structured Finance. In this dynamic position, you will manage third-party reports, assist in loan closings, and collaborate with deal teams to ensure efficient operations. The ideal candidate is detail-oriented, possesses strong data entry and organization skills, and has some experience in a similar role.

Qualifications

• 2-5 years of experience in a support role.
• Plan and prioritize tasks effectively, demonstrating self-motivation.
• Strong verbal and written communication skills.

Responsibilities

• Manage and monitor the third-party report ordering process for loans.
• Review and analyze third-party reports for accuracy.
• Communicate effectively with deal teams and vendors.

Skills

Attention to Detail

Data Entry

Time Management

Organization

Communication Skills

Education

Bachelor’s Degree

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
Typically acts as the secondary coverage for clients. Extensive product knowledge. Interacts with clients to execute complex product transactions that generate significant revenue. Works under direction of more senior associates.

Real Estate Structured Finance (RESF) is seeking a candidate to join our fast-paced and challenging environment in a support role. The position plays an integral part in our loan origination team by ordering third-party reports for the purpose of facilitating loan closings and assisting with additional tasks as needed.

Responsibilities

• Manage and monitor the third-party report ordering process for commercial real estate loans using the Valuation Services Information Management System (VSIMS)
• Review and analyze third party reports as part of the due diligence process for accuracy and forward to the deal team within required timeframe
• Upload third party reports to our system of retention (CMBS Imaging)
• Oversee third party report invoicing questions and respond in a timely manner
• Order market and competitive store analysis reports
• Manage internal and external vendor relationships
• Submit monthly HMDA reporting and quality control data for accuracy
• Communicate effectively with loan origination deal teams and vendors to ensure timely closing
• Additional responsibilities may be assigned as needed

Skills & Experience Required

• Bachelor’s Degree preferred
• 2-5years of experience in a support role
• Extremely high attention to detail.
• Data entry skills
• Self-motivated, team-oriented, and strong time management skills
• Mature, calm, and professional attitude at all time
• Excellent organization and communication skills (verbal & written)

Shift:

1st shift (United States of America)

Hours Per Week:

40