Product Support Sales Representative (PSSR)

Komatsu; SOUTH PLAINFIELD (NJ); On-site; USD 50,000 - 65,000; Full time

Job summary

Join a forward-thinking company that is a world leader in manufacturing heavy equipment. As a Product Support Sales Representative, you will be responsible for developing and maintaining profitable business relationships while ensuring customer satisfaction. This role offers a competitive salary with additional earning opportunities through a rewarding commission plan. You will be part of a diverse team committed to innovation and excellence, contributing to a sustainable future. If you are self-motivated and have a strong sales drive, this is the perfect opportunity to grow your career in an exciting industry.

Benefits

Comprehensive Benefits Package

401K Plan

Employee Discounts

Paid Vacation

Career Development Opportunities

Job Security

Qualifications

• 3+ years of experience in equipment or related industry preferred.
• Strong computer skills and ability to perform machine inspections.

Responsibilities

• Develop and maintain long-term business relationships in assigned territory.
• Achieve market goals and objectives on all products.

Skills

Sales Drive

Customer Relationship Management

Technical Knowledge

Time Management

Problem-Solving

Interpersonal Communication

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

CRM Software

Microsoft Office Suite

Job description

Job Overview:

Responsible for the coverage, retention, development and growth of business volume and customer satisfaction of a specific group of customers within an assigned territory. Product Support Sales Representative (PSSR) employees are to be guided in their duties, responsibilities and actions by company policy and will apply sound business judgment at all times.

What Komatsu Offers

• Industry competitive compensation package including commission plan


• Day 1 comprehensive benefits package and generous 401K plan


• Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more


• Paid vacation, sick, floating holiday, and holiday


• Employee recognition, career development opportunities, and excellent job security


• Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Key Job Responsibilities

• PSSR responsibilities include, but are not limited to:
  
  
  
  • Develop and maintain profitable, long-term business relationships and parts and service sales in assigned territory.
  
  
  • Obtain accurate and adequate credit information on all accounts and assist in collection of past due accounts receivable.
  
  
  • Achieve market goals and objectives on all products.
  
  
  • Ensure sales paperwork is processed.
  
  
  • Clearly communicate manufacturer's warranty on all sales and/or rentals.
  
  
  • Submit parts and service contract proposals as deemed appropriate.
  
  
  
  


• Furnish timely and accurate customer business activity, sales lead progress and market intelligence information to the Customer Relationship Management (CRM), or other data base, or location as may be applicable.
  
  
  
  • Cooperate with other staff and share leads with other PSSRs in the Company.
  
  
  • Participate in customer meetings.
  
  
  • Assist in promotional activities benefiting the Company.
  
  
  
  


• Actively follow a program of education in salesmanship, products of the Company, and technical and other matters relating to the performance of their selling duties; participate in such training activities as may be scheduled.
  
  
  
  • Report to management any significant information which might affect the Company; and assist in such manner as is, from time-to-time, required by management.
  
  
  
  


• Prepare and present New Machine Delivery Books to customers within 10 days of each machine sale.

Qualifications/Requirements

• Self motivated with strong sales drive


• Willing to go the extra mile to exceed the customer expectations


• Heavy equipment or technical background is a plus


• Applicants must have a valid driver's license with a clean driving record


• Strong computer skills


• Knowledge and ability to perform machine inspections, which often requires climbing, bending, stooping, crawling, etc, in, around, and under and heavy equipment


• Must be able to apply the seven principles of the KOMATSU Way to their everyday work activities where applicable.


• Strong commitment to safety in all aspects of position and with internal and external customers and employees.


• At least 3years of experience in the equipment or related industry with direct product support and sales experience preferred.


• Excellent time management and problem-solving skills to independently handle diverse business needs of varied importance, including the proper treatment of confidential information.


• Effective interpersonal communication skills and ability to procure cooperation of team members

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role offers a base salary of $50,000, with additional earning opportunities available through our rewarding commission plan. Total compensation will vary based on individual performance, with the potential for growth over time.

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together.

If you want to learn more about Komatsu, please visit our website athttps://www.komatsu.com/

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CB1 #SalesHiring

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