Product Support Sales Manager

Ohio Machinery Co.; Broadview Heights (OH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k) Match and Employer Discretionary Contribution

Health Insurance options including HSA

Dental and Vision Insurance

Credit Union Access

Life Insurance and Disability Options

Scholarship opportunities

Base pay plus bonus potential

Job summary

Ohio Machinery Co. is seeking a Product Support Sales Manager to lead and direct the product support sales team in the assigned region. The role involves developing customer relationships, mentoring team members, and ensuring a profitable sales process.

The ideal candidate should have a bachelor’s degree and 8 years of relevant experience in sales or support roles, demonstrating strong communication and sales skills. The position comes with competitive benefits and a bonus system.

Qualifications

• 8 years of related experience in Parts, Service, Product Sales Support, and/or Outside Sales.
• Effective presentation, customer service, and verbal and written communication skills.

Responsibilities

• Develop customer relationships focused on sales.
• Direct and mentor sales representatives.
• Research and implement annual marketing plans.

Skills

Customer service skills

Sales skills

Presentation skills

Communication skills

Education

Bachelor’s degree in Business Administration or Sales/Marketing

Job description

Description

Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career.

Summary

The Product Support Sales Manager is responsible for the leadership and direction efforts of the product support sales representatives (PSSR) in the assigned region to provide a smooth, efficient, and profitable process of activities engaged in selling parts and labor to achieve profitable growth.

Essential Functions and Responsibilities

• Develops customer relationships with a focus on sales and customer service topics.
• Directs and mentors PSSRs to ensure familiarity with Ohio Machinery selling methods (best practices).
• Manages Product Support Sales Representatives and Inside Sales Representatives.
• Maintains open communication between sales, parts, and service divisions.
• Keeps management informed of current economic and customer trends and workloads.
• Researches, creates, and implements annual marketing plans.
• Performs all other duties as assigned.

Minimum Skills and Qualifications

• A bachelor’s degree from a four-year University in Business Administration, Sales/Marketing discipline is preferred.
• Eight years of related experience and/or training in Parts, Service, Product Sales Support, and/or Outside Sales is required; or an equivalent combination of education and experience is acceptable.
• Must have eight years of prior industry experience with management, leadership, and sales experience.
• Must have effective presentation, customer service, and verbal and written communication skills.

Employee Benefits

• 401(k) Match and Employer Discretionary Contribution.
• Two different Health Insurance options including an HSA health insurance option with a dollar to dollar match up to $1,200.00 per year.
• Dental and Vision Insurance.
• Credit Union Access.
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
• Base pay plus annual bonus potential
• Company Success Share bonuses

Physical Requirements

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Repetitive Motions Frequent movement requiring hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor