Product Support Management Operations Lead - Logistics

Credence; Aberdeen, Northern (MD, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Credence is seeking a PSM Operations Lead – Logistics to support the U.S. Army PM PNT program. The role coordinates logistics activities, manages tasking using TMT/ETMS, and supports audits and lifecycle sustainment documentation.

The ideal candidate has an active secret clearance, DoD logistics experience, and strong scheduling and briefing skills to collaborate with product teams and government stakeholders.

Qualifications

• Active secret security clearance required.
• Experience with DoD logistics and lifecycle sustainment.
• Experience coordinating multiple taskers and stakeholder inputs.

Responsibilities

• Coordinate classified and unclassified logistics activities.
• Manage taskers through the Task Management Tool/Enterprise Task Management Software Solution (TMT/ETMS).
• Track product support taskings related to urgent operational requirements, system availability, training, fielding, sustainment, and other priorities.
• Develop and maintain schedules for short- and mid-range product support operations.
• Prepare input, analysis, and recommended changes for logistics resource-planning and budget-related products.
• Assist with depot maintenance budget planning and POM program reviews.
• Support fielding synchronization meetings with PM PNT systems.

Skills

Security clearance

DoD logistics

Logistics scheduling

Task management

SharePoint

Microsoft Teams

Briefing skills

Stakeholder coordination

Education

Bachelor’s degree in a relevant field

Master’s degree in a relevant field

Tools

TMT/ETMS

Job description

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success forwarfightersand secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practiceservant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate need for a Product Support Management (PSM) Operations Lead – Logistics to support the U.S. Army’s Project Manager Positioning, Navigation, and Timing (PM PNT) organization.

The PSM Operations Lead will coordinate short- and mid-range product support operations, manage time-sensitive taskers, support logistics planning, and help synchronize activities across product teams and program stakeholders. The successful candidate will also support logistics assessments, regulatory audits, acquisition documentation, fielding activities, and the development of lifecycle sustainment products.

Responsibilities include, but are not limited to...

• Coordinate and execute classified and unclassified logistics activities supporting PM PNT programs, initiatives, and operational objectives
• Manage taskers through the Task Management Tool/Enterprise Task Management Software Solution (TMT/ETMS), including collecting, consolidating, reviewing, and submitting responses from product management teams
• Track product support taskings related to urgent operational requirements, system availability, training, fielding, sustainment, and other operational priorities
• Develop and maintain schedules for short- and mid-range product support operations
• Prepare input, analysis, and recommended changes for logistics resource-planning and budget-related products
• Assist with depot maintenance budget planning and Program Objective Memorandum (POM) program reviews
• Participate in Integrated Product Teams and support the development and execution of product support initiatives
• Provide logistics and product support inputs for PM PNT system schedules and integrated master schedules
• Support fielding synchronization meetings by coordinating, preparing, and briefing information related to PM PNT systems
• Coordinate weekly activity report submissions from product teams
• Plan and coordinate meetings with internal and external stakeholders, including conference-room scheduling and audio/video requirements
• Organize and maintain logistics and program documentation in Microsoft SharePoint and Teams
• Coordinate Risk Management and Internal Controls (RMIC) compliance activities and regulatory audits
• Serve as the primary action officer for Independent Logistics Assessments
• Support logistics audits and audit-readiness testing by collecting, maintaining, reviewing, updating, and submitting logistics and sustainment documentation
• Assist in developing and updating internal controls, policies, standards, and procedures in response to new laws, regulations, policies, and directives
• Prepare, review, and provide comments on Statements of Objectives, Statements of Work, Performance Work Statements, performance specifications, and related acquisition documentation
• Provide technical advice and assistance supporting proposal evaluations
• Review product support and milestone documentation, including:
• Lifecycle Sustainment Plans
• Core Depot Assessments
• Analyses of Product Support Alternatives
• Level of Repair Analyses
• Other logistics, sustainment, and acquisition milestone products
• Participate in classified meetings, as required.

Audit and Compliance Support

The PSM Operations Lead may support audit-readiness activities associated with:

• Army Audit Agency reviews of selected non-standard equipment transitioning to programs of record
• Assistant Secretary of the Army for Financial Management and Comptroller monthly General Equipment audits
• Department of the Army G-4 and Logistics Innovation Agency General Equipment follow-on audits
• Department of Defense Inspector General General Equipment audits

• Active secret security clearance is required

Candidates must meet one of the following experience and education combinations:

Level II

• Bachelor’s degree in a specialized or relevant field and at least three years of DoD logistics experience; or
• Master’s degree in a specialized or relevant field and at least one year of DoD logistics experience.

Level III

• Bachelor’s degree in a specialized or relevant field and at least seven years of DoD logistics experience; or
• Master’s degree in a specialized or relevant field and at least five years of DoD logistics experience.

Additional Qualifications

• Experience supporting Department of Defense logistics, product support, sustainment, or acquisition programs
• Knowledge of integrated logistics support and lifecycle product support principles
• Experience coordinating multiple taskers, deadlines, and stakeholder inputs
• Ability to develop schedules and support short- and mid-range operational planning
• Experience using Microsoft Teams and SharePoint
• Strong written, verbal, organizational, and briefing skills
• Ability to work collaboratively with product managers, logisticians, technical personnel, and Government stakeholders
• Ability to participate in classified meetings at the Secret level

Preferred Qualifications

• Experience supporting an Army program, project, or product management office.
• Experience with TMT, ETMS, or a comparable Government task-management system.
• Knowledge of Independent Logistics Assessments and acquisition milestone documentation.
• Experience supporting RMIC activities, logistics audits, or financial audit readiness.
• Familiarity with depot maintenance planning, POM reviews, and logistics resource planning.
• Experience supporting Army fielding, training, operational availability, and sustainment activities.
• Familiarity with integrated master schedules and fielding synchronization processes.

Applicable Regulations and Guidance

Work will be performed in accordance with applicable Army and Department of Defense regulations, policies, and statutory requirements, including:

• AR 770-2
• AR 770-3
• AR 700-127
• AR 70-1
• AR 750-1
• AR 735-5
• AR 710-3
• DoDI 5000.02
• Title 10, United States Code, Sections 2464 and 2466

Salary Range:$110,000- $150,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications.