Product Support Engineer

TTM Technologies; City of Syracuse (NY); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Health and well-being benefits

401(k) plan

Paid vacation & holidays

Job summary

TTM Technologies, Inc. is a leading PCB manufacturer providing design, engineering and manufacturing services. The role focuses on overseeing production, performance verification and efficiency improvements across programs.

Responsibilities include test design, data reduction, and collaboration with engineering teams to meet schedules and quality goals. Strong microwave theory and instrumentation experience are essential.

Qualifications

• Bachelor degree in Electrical Engineering required.
• 2+ years relevant experience with automated test setups and troubleshooting of complex devices.
• Ability to design experiments, analyze data and present results clearly.
• Strong knowledge of microwave theory and transmission-line concepts.
• Experience with test instrumentation (Network Analyzer, Spectrum Analyzer, O-Scope, DMM).

Responsibilities

• Provide support for redesign efforts and correlate expected performance with test results.
• Understand manufacturing approach and support design engineering in new designs/prototypes.
• Coordinate with test engineering and technicians on program tasks including test procedure development.
• Take ownership of internal and external customer issues and ensure a lasting impression.
• Review production/test issues and guide root-cause analysis and corrective actions.
• Assist interns and co-ops, provide training and guidance.

Skills

Experiment design

Data analysis

Communication skills

AutoCAD

HFSS

Circuit simulation

Excel

Matlab

Education

Bachelor Degree in Electrical Engineering

Tools

HFSS

Network Analyzer

Spectrum Analyzer

O-Scope

DMM

Job description

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency("RF") components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards("PCB")s. TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.

Additional information can be found at www.ttm.com

Scope:

Overseeing technical, production and cost reduction issues for production and legacy programs. Provide extensive support to product engineering, project management engineering, test engineering, quality engineering and final assembly. Provide leadership within the group in support of meeting production goals; such as on time delivery, cost and scrap reduction.

Duties:

• Provide support for redesign efforts.
• Correlate expected performance with test results. Perform data reduction and present results in a clear and concise manner.
• Understand manufacturing approach and limitations. Support design engineering in evaluation of new designs/prototypes before release
• Work with interns, test engineering, and engineering technicians on specific program tasks including test procedure development, test station development and data reduction software.
• Work independently or within a team environment. Ensure that project schedules are met.
• Understand basic microwave component theory and practical realization as it relates to DUT. Basic knowledge of digital electronics to support production
• Support junior engineers in troubleshoot efforts
• Understand how the DUT interfaces with the test equipment
• Take personal ownership of internal and external customer issues and follow through to ensure a lasting service impression.
• Gather and review internal data and recognize performance variation over time and summarize for various audiences based off needs
• Provide training and guidance to interns, co-ops and technicians.
• Provide leadership in the evaluation of test issues in production, perform root cause analysis and implement corrective actions. Evaluate test data and provide direction to test team. Monitor and improve the test plan with respect to lead time and labor.
• Review overall product line production and test issues to identify and mitigate production problems as well as to feed the lessons learned to the appropriate staff for inclusion in design guidelines and standards.
• Ensure that product quality and reliability are maintained throughout the production processes. Work with Mechanical Engineering, Manufacturing and Process Engineering and Quality Systems Engineering to develop appropriate long-term reliability and quality plans.
• Comply with and support company policies and programs regarding safety, security, ISO, EEO, OSHA and the Code of Ethics and Business Conduct.
• Perform all other related duties as assigned.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Knowledge, Skills and Abilities:

• Ability to design experiments, analyze the data and conduct structured problem solving.
• Must possess strong written and verbal communication skills to document technical specifications and furnish design review presentations.
• Strong working knowledge of AutoCAD, HFSS and circuit simulation tool
• Strong interpersonal and leadership skills.
• Strong time management skills. Ability to multitask and prioritize.
• Strong computer skills, specifically Excel and PowerPoint, and Matlab.
• Actively pursues opportunities to expand job-related knowledge.
• Solid understanding of microwave theory including transmission-line concepts.
• Familiar with equipments: Network Analyzer, Spectrum Analyzer, O-Scope, DC Supplies, DMM
• Ability to interface with customers and work in a multi-disciplinary team environment.
• Proficient with at least one product lines and knowledgeable with several others with an understanding of product function, performance drivers and has the ability to troubleshoot.
• Collect, summarize, review and analyze data and develop appropriate solutions.
• Takes full responsibility for assigned projects and tasks.

Education:

Bachelor Degree in Electrical Engineering required.

Experience:

2+ Years Relevant Experience. Prior experience with automated test setups and troubleshooting of complex devices.

Compensation and Benefits:

TTM offers a variety of health and well‑being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.

Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is:

$58,857 - $98,095

Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.

Export Statement:

Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.