Product Support Advisor - Food Manufacturing

FreshPoint Oahu, Ltd. (FreshPoint Hawaii, LLC); Chicago (IL); On-site; USD 73,000 - 109,000; Full time

Job summary

Sysco is the global leader in foodservice distribution and is seeking a Merchandise Coordinator on-site at Buckhead - Hampshire IL. You will support local category initiatives, maintain consistent vendor communication, and assist with product transitions and master data management to drive efficiency and accuracy across the merchandising operation.

The role focuses on ensuring timely promotions, category transitions, and reliable data while collaborating with Sales, Merchandising, and vendors.

Qualifications

• Location: On-site at Buckhead - Hampshire IL
• Travel: 5% or as needed
• Strong Excel skills preferred
• Ability to manage conflict and communicate clearly across departments
• Proactive, solution-oriented approach to identifying and resolving issues

Responsibilities

• Vendor & Sales Liaison: serve as point of contact with key vendors/suppliers
• Merchandising & Category Support: drive local category initiatives and support merchandising team with transitions and promotions
• Code Management & Data Accuracy: SME on MPC and Code/SUPC creation aligned with Master Data guidelines
• Operational Oversight: manage freeze-by reports and 270+ sales/inventory tracking

Job description

Company

US1150 Buckhead Meat New Jersey (Division of Buckhead Meat Co)

Job Details

• Sales Territory: None
• Zip Code: 60140
• Travel Percentage: 0
• Compensation Range: $72,700 - $109,100
• The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Benefits Information

For information on Sysco's Benefits, please visit https://SyscoBenefits.com

Role Overview

Supports the Buckhead | Newport Meat & Seafood companies merchandising departments by driving local category initiatives and maintaining consistent communication across vendors, sales, and merchandising. This role focuses on efficient order fulfillment, code management, inventory oversight, and proactive sales support. PSA will act as a first point of contact for B|N Sales and USBL merchandising questions, while also providing backup support to the Merchandising team and contributing to company goals including: product assortment updates, promotional execution, category transitions, master data management and product standardization.

Full Time Onsite in Hampshire Illinois

FULL TIME ONSITE IN HAMPHIRE ILLINOIS

Primary Areas of Responsibility

• Vendor & Sales Liaison
  • Serve as point of contact with key vendors/suppliers
  • Communicate regularly with Merchandisers, Suppliers, Brokers, and Sales on all vendor-related issues
  • Direct line of contact for local sales and communicate with and assist Sales on all Merchandising related issues
  • Support sales team inquiries regarding product availability, pack changes, substitutions, pricing, or other product related questions
  • Manage broker relationships and support supplier negotiations when needed
• Merchandising & Category Support
  • Drive local category initiatives and support merchandising team with transitions and promotional activities
  • Actively support the implementation of national and local merchandising strategies
  • Facilitate category training alongside Merchandisers and act as SME on USBL-related questions
  • Participate in the execution of earned income programs and local marketing efforts
• Code Management & Data Accuracy
  • SME on MPC and Code/SUPC creation that are aligned with B|N Master Data guidelines
  • Standardize and maintain accurate item descriptions across B|N Region systems
  • Assist Merchandisers with code setup and transitions
• Operational Oversight
  • Manage freeze-by reports and 270+ sales/inventory tracking to ensure proactive communication and depletion
  • Identify aging or slow-moving inventory and coordinate returns or sales strategies with vendors
  • Serve as a backup to Merchandiser, maintaining familiarity with all vendors and categories under Merchandising

Key Meetings

• Regional Merchandising Dept. / Market Calls
• Commodity Calls
• Broker & Supplier Reviews
• Performance Reviews

Role Requirements

• Location: On-site at Buckhead - Hampshire IL
• Travel: 5% or as needed
• Strong Excel skills preferred
• Ability to manage conflict and communicate clearly across departments
• Proactive, solution-oriented approach to identifying and resolving issues
• Able to adapt to change and work cross-functionally
• Knowledge of merchandising systems and category transitions
• Strong organizational and time management skills
• Experience with foodservice, retail, or distribution environments preferred

What Success Looks Like

• Accurate, timely communication with vendors, brokers, and Sales
• Flawless execution of product transitions, promotions, and marketing events
• Reduction in product freezes and aging inventory issues
• Sales team confidence in Merchandising process and data
• Cross-regional alignment on product codes, descriptions, and vendor support
• Effective backup support to key Merchandising personnel
• Development toward future Merchandising role

Job Post Information

#LI-GR1

#LI-ONSITE

Overview

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Affirmative Action Statement

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmitive Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.