Product Strategy Senior Manager - Evernorth - Hybrid

Cigna; Franklin (TN); Remote; USD 133,000 - 224,000; Full time

Job summary

A leading health services company seeks a Product Strategy Senior Manager to enhance the CareNav+ product offering, focusing on client integration and strategic development. Candidates should have extensive healthcare experience and a strong background in product development. This role offers a competitive salary, eligible for annual bonuses, and a comprehensive range of health-related benefits.

Benefits

Comprehensive health benefits

401(k) with company match

Tuition reimbursement

Paid time off and holidays

Qualifications

• 8+ years of experience within the healthcare industry.
• 5+ years of product development experience required.
• Proven ability to foster and manage working relationships.

Responsibilities

• Lead the analysis of new CareNav+ clients.
• Determine the strategic approach to integrating vendors.
• Collaborate on enhancement of key product features.

Skills

Healthcare knowledge

Product development

Agile methodology

Communication skills

Problem-solving skills

Leadership

Education

Bachelor's degree or equivalent relevant work experience

Job description

Overview

Product Strategy Senior Manager

This position plays a key role in driving the CareNav+ product and is responsible for client configuration, bringing new benefit programs and vendors into the CareNav+ ecosystem and member experiences, and influencing strategy on our approach to client/vendor integration and go to market approach. CareNav+ combines digital and agent-based member engagement across both Evernorth’s and our client’s preferred solutions. The ecosystem includes core digital solutions, specific client vendor solutions, and immersive access to the best of Evernorth’s products. The objective of the position is to support the growth of the product by managing the addition of new clients and strategic enhancements within the core product offering.

Working collaboratively across the CareNav+ product team, sales and client teams, development teams, data and analytics, member experience teams, cross-functional partners and vendors, this position will enable us to continue to offer an unmatched Evernorth solution that addresses our client’s toughest healthcare challenges. Additionally, this role will be a key partner with our business readiness and client implantation teams, along with supporting the management and continuous improvement of the Navigation solution to drive engagement and make the complex simple in healthcare.

This position must be steeped in Healthcare knowledge and have familiarity with current CareNav+ offering in the market. In addition, they must have a well-developed matrix management process and demonstrate high influencing skills to accomplish objectives through internal and external teams.

Responsibilities

• Lead the analysis of new CareNav+ clients to identify incremental new product requirements needed to launch, including impacts to experience, reporting, data and implementation, Care Guide Agent supported experience, and working closely with key partners and SME’s to align on and support the Implementation Team
• Determine the treatment, prioritization, and strategic approach to integrating vendors and service partners into the CareNav+ product in a way that reduces costs over time and accelerates time to market below 6 months, including prioritization strategy for internal/enterprise solutions that clients expect to seamlessly fit together
• Collaborate on the enhancement of key features, capabilities or services that are critical to the core CareNav+ product – showing judgment and leadership in key decisions
• Work closely with internal partner organizations including data, product, agent, reporting and others as defined to coordinate and execute planned development and validation
• Support the product management and sales functions in support of our go to market strategy by filling in critical product knowledge and needs the GTM team is unable to support alone

Knowledge/Skills and Abilities

• Bachelor’s degree or equivalent relevant work experience
• 8+ years of experience within the healthcare industry
• 5+ Product development experience required
• Agile methodology and new product development experience
• Ability to work independently & lead through ambiguity, shaping the future
• Trusted team player with proven ability to foster and manage working relationships within a matrix environment
• Creative thinker with ability to think outside the box and translate ideas into actions; ability to demonstrate complex problem solving skills
• Ability to juggle multiple priorities and work with frequently shifting priorities and due dates
• Proven oral and written communication skills across various levels of the organization
• Executive presences and ability to partner with the growth team to finalize Navigation deals
• Demonstrated ability to drive results with sense of urgency
• Travel up to 25%

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 133,900 - 223,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [e-mail] for support. Do not email [e-mail] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.