Product Strategy & Operations Associate for AI SaaS

Loophq; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

A growing restaurant technology company in New York seeks a Product Operations & Strategy Associate to enhance customer value through product ownership and cross-functional collaboration. The ideal candidate has 5-8 years of experience in building software products in SaaS or similar sectors. Responsibilities include managing product metrics and collaborating with teams to align business needs with customer satisfaction. This role offers a competitive salary of $100,000 - $150,000 per year.

Qualifications

• 5-8 years of experience in SaaS, AI, or Consumer Internet.
• Ability to think metrics and analytically solve complex problems.
• Strong cultural values aligned with ownership and customer obsession.

Responsibilities

• Own product north star metrics and customer value metrics.
• Build playbooks for product and support functions.
• Collaborate on product roadmap considering business and customer needs.

Skills

Building software/digital products

Proficiency in low-code/no-code tools

Understanding of metrics and dashboards

Analytical problem-solving

Collaboration across functions

Job description

A growing restaurant technology company in New York seeks a Product Operations & Strategy Associate to enhance customer value through product ownership and cross-functional collaboration. The ideal candidate has 5-8 years of experience in building software products in SaaS or similar sectors. Responsibilities include managing product metrics and collaborating with teams to align business needs with customer satisfaction. This role offers a competitive salary of $100,000 - $150,000 per year.