Product Strategist (On-call, Remote)

ICF Olson; United States; Remote; USD 81,000 - 139,000; Full time

Job summary

ICF Olson is seeking a Senior Product Strategist to support NIH in advancing product ownership across digital products, data resources, information services, and strategic initiatives. You will partner with product owners, leaders, and technical teams to define strategies, governance, and performance frameworks.

You will coach teams in agile and product-centric practices, embed with product squads, and help develop KPIs and evaluation approaches to enable evidence-based decisions for leadership.

Qualifications

• Bachelor's degree in business, Public Administration, Information Science, Health Informatics, Data Science, Program Management, STEM, or related field.
• 3+ years of experience in product strategy, management, ownership, digital transformation, or program management.
• 3+ years supporting product owners using Agile, Scrum, Lean, Design Thinking, or Human-Centered Design.
• 2+ years' experience in facilitation, coaching, communication, problem-solving, and consensus-building.
• 2+ years' experience establishing product metrics, KPIs, and evaluation reporting.

Responsibilities

• Develop product strategies, roadmaps, and decision frameworks with cross-functional teams.
• Lead initiatives to improve discoverability, usability, and value of digital products and services.
• Coach product owners and non-technical teams in agile practices and backlog management.
• Embed with product teams to support agile leadership and governance.
• Define goals, KPIs, and evaluation approaches to enable evidence-based decisions.
• Analyze data to generate actionable recommendations for leadership and product teams.

Skills

Product strategy

Agile / Scrum / Lean

Facilitation / Coaching

KPIs & metrics

Cross-functional collaboration

Education

Bachelor's degree in Business, Public Administration, Information Science, Health Informatics, Data Science, Program Management, STEM or related field

Job description

About the role

We are seeking an experienced Senior Product Strategist to support NIH in advancing a product ownership model across a portfolio of digital products, data resources, information services, and strategic initiatives.

The successful candidate will partner with product owners, program leaders, technical teams, and subject matter experts to define product strategies, strengthen governance and performance frameworks, drive cross-functional collaboration, and foster a culture of continuous improvement and innovation. This role will help teams align product decisions with organizational goals, user needs, and measurable outcomes while supporting the adoption of agile and product-centric practices.

Key Responsibilities

• Partner with project leadership, client leadership and product teams to develop product strategies, roadmaps, implementation plans, and decision frameworks.
• Lead strategic initiatives that improve the discoverability, accessibility, usability, and value of digital products, research resources, and information services.
• Facilitate cross-functional collaboration among stakeholders, SMEs, technical teams, product owners, and program leadership.
• Serve as product manager for select web resources, collaborating with the Federal Lead to advance product objectives, implement the product roadmap, and coordinate with the team to complete key tasks.
• Develop and maintain product management and product owner toolkits, including policies, procedures, templates, governance models, metrics guidance, and product documentation.
• Coach product owners and non-technical teams in product ownership principles, agile and scrum practices, backlog management, prioritization, roadmap development, and stakeholder engagement.
• Embed with product teams to provide hands-on support in agile leadership, evaluation planning, knowledge management, and team operating rhythms.
• Define product goals, success measures, KPIs, indicators, and evaluation approaches that support evidence-based decision-making.
• Develop qualitative and quantitative evaluation frameworks to assess product effectiveness, adoption, user value, impact, and return on investment.
• Analyze user, stakeholder, operational, and performance data to generate actionable recommendations for leadership and product teams.
• Support management briefings, and strategic planning activities.

Required Qualifications

• Bachelor's degree in business, Public Administration, Information Science, Library and Information Science, Health Informatics, Data Science, Program Management, STEM, or a related field.
• 3+ years of experience in product strategy, product management, product ownership, digital transformation, program management, evaluation, or organizational change initiatives.
• 3+ years of experience supporting product owners using Agile, Scrum, Lean, Design Thinking, Human-Centered Design, or Product Management frameworks.
• 2+ years' experience in facilitation, coaching, communication, problem-solving, and consensus-building skills.
• 2+ years' experience establishing product metrics, KPIs, indicators, evaluation goals, and reporting frameworks.

Preferred Qualifications

• Demonstrated ability to facilitate collaboration across technical, scientific, operational, and non-technical stakeholders.
• Experience supporting federal government, healthcare, biomedical research, scientific, library, or information management organizations.
• Experience working with complex information systems, research data platforms, digital libraries, metadata systems, content ecosystems, or public-facing digital services.
• Certification such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager preferred.

Pay Range

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Nationwide Remote Office (US99)

Benefits & Working Conditions

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive.

About ICF

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.