Product Specialist - Genesis Palm Springs

indiGO Auto Group; Palm Springs (CA); On-site; USD 63,039,000 - 66,345,000; Full time

Benefits offered by this job

Insurance plans

Paid time off

Training opportunities

Advancement opportunities

State-of-the-art facilities

Job summary

indiGO Auto Group is seeking a full-time Product Specialist to join our Genesis of Palm Springs team in Palm Springs, CA. This exciting role offers the chance toWork in a fast-paced environment and to develop deep product knowledge with Mercedes-Benz brand presentations.

You will guide customers through product features, arrange delivery, and ensure a positive guest experience. The position emphasizes organization, professionalism, and strong customer service in a luxury dealership setting.

Qualifications

• Previous Driver/Delivery Specialist experience strongly preferred.
• Must have a valid driver's license and be able to be insured to operate a motor vehicle.
• Extremely organized with a dedicated attention to detail.
• Clear focus on delivering work of the highest quality.
• Will undergo drug test and criminal background check.
• Maintain professional appearance and demeanor at all times.

Responsibilities

• Ensure pre-delivery is properly performed and the vehicle is guest-ready.
• Set a proper expectation for the length of delivery.
• Provide a thorough explanation and demonstration of vehicle features and controls.
• Master vehicle product knowledge prior to delivery for the customer.
• Personalize the vehicle delivery to the customer’s needs.
• Oversee the guest’s first real interaction with their Mercedes-Benz.
• Utilize resources and applications to assist in product information support.
• Maintain a collection of product information to assist explanations.
• Follow up with customers to ensure satisfaction with delivery and to build a long-term relationship.

Skills

Driver/Delivery experience

Organized with attention to detail

Customer-focused

Professional appearance

Job description

Career Opportunities with indiGO Auto Group

A great place to work.

Careers At indiGO Auto Group

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Product Specialist - Genesis Palm Springs

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 30 timelessly modern franchised dealerships in eight US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and most recently Little Rock, AR.

indiGO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Genesis, Hyundai, Jaguar, Lamborghini, Land Rover, McLaren, Mercedes-Benz, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well as the best people - come and join us today!

What we are looking for:

indiGO Auto Group is seeking a full-time Product Specialist to join our Genesis of Palm Springs team. This is a great opportunity to work for an exciting company in a fast-paced environment.

This is what we offer:

• Opportunity to work in a cohesive and supportive team environment
• Comprehensive insurance plans - medical, dental, vision, life insurance, health savings account, and flexible savings account
• Unlimited professional training opportunities
• Paid vacation days, sick days, and holidays
• Opportunity for advancement in a growing company
• Brand new, state-of-the-art facilities and equipment

Here is what an ordinary day of work may look like:

• Ensure that the pre-delivery has been properly performed and the vehicle is ready for the guest (cleaned and with a full tank of fuel).
• Set a proper expectation for the length of delivery.
• Provide a thorough explanation and demonstration of vehicle features and controls.
• Master vehicle product knowledge prior to delivery for the customer.
• Personalize the vehicle delivery to the customer’s needs.
• Oversee the guest’s first real interaction with their new Mercedes-Benz
• Utilize all resources and applications to assist in product information support.
• Maintain a collection of product information and resources to assist in explanations.
• Follow up with customers to ensure satisfaction with delivery and to build a long-term relationship.

The opportunity is for you if you have:

• Previous Driver/Delivery Specialist experience strongly preferred
• Must have a valid driver's license and be able to be insured to operate a motor vehicle
• Extremely organized with a dedicated attention to detail
• Clear focus on delivering work of the highest quality
• Willing to submit to a drug test and criminal background check
• Maintain professional appearance and demeanor at all times

Pay range for this role is: $22.00 -$23.00 per hour

This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.

indiGO Auto Group is an equal opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation, and training.