Product Specialist

Camping World; Olive Branch (MS); On-site; USD 10,000 - 30,000; Full time

Benefits offered by this job

PTO

401(k)

EAP

Roadside assistance

Discounts

Parental leave

Tuition reimbursement

Training opportunities

Benefits package

Job summary

Camping World is seeking a Product Specialist Advisor to join our growing team in Mississippi. You will interact with customers to promote specialized RV products and installations, review each job for sizing and placement, and schedule installations with service staff.

You will maintain prepayment logs, monitor parts for installations, and ensure accurate parts orders while delivering excellent customer service in a safe work environment.

Qualifications

• High School diploma or GED is preferred.
• At least one year of sales experience is preferred.
• RV or camping product knowledge is preferred but not required.
• Strong computer and internet search skills are expected.
• Excellent organization and follow-up skills required.
• Basic knowledge of Service Department procedures is helpful.

Responsibilities

• Interact with customers daily to promote product needs and installations.
• Review each job for proper sizing, colors, and installation readiness.
• Maintain prepayment logs and inform customers of progress.
• Schedule installation appointments with service staff.
• Monitor parts traffic and receive items for installations.
• Inspect vehicles to ensure correct parts are ordered.
• Provide excellent customer service and maintain a safe work environment.
• May cross-train to perform other duties as needed.

Skills

Sales experience

RV/camping product knowledge

Computer proficiency

Organization & follow-up

Service procedures knowledge

Driver's license

Physical ability

Education

High School diploma or GED

Job description

Camping World is seeking a Product Specialist Advisor for our growing team.

What You’ll Do

• Daily interaction with customers to promote specialized product needs and installations
• Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
• Maintain and update prepayment logs and keep customers apprised of work progress
• Schedule installation appointments with designated service staff members
• Monitor daily parts traffic and receive parts for installations
• Inspect vehicle to ensure proper parts are ordered
• Provide excellent overall customer service
• Maintain a safe and clean work area for customers and coworkers
• May cross train to perform other duties as necessary

What You’ll Need To Have For The Role

• High School diploma or GED equivalent preferred
• At least one year of sales experience is preferred
• At least one year of previous RV or camping product is preferred but not required
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow up skills are required
• Knowledge of Service Department procedures and policies is preferred
• A valid driver's license may be required
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
• Periods of standing, stooping, crawling, and bending

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $10,000 - $30,000. For more information please visit: www.mycampingworldbenefits.com

• Paid Time Off
• 401(k)
• an Employee Assistance Program
• Good Sam Roadside Assistance
• discounts
• paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• on the job training opportunities
• Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more!
• Part-time associates are offered access to dental & vision coverage!

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.