Product Specialist

Camping World; Breaux Bridge (LA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

Job summary

Camping World is seeking a Product Specialist Advisor to join our growing team. You will work directly with customers to determine specialized product needs and provide price estimates for designated installations prior to scheduling appointments.

In this role, you will coordinate with the service team to ensure a high level of customer service, schedule installations, maintain logs, and assist with parts and installations as needed.

Qualifications

• High School diploma or GED equivalent preferred.
• At least one year of sales experience preferred.
• RV or camping product knowledge preferred.
• Ability to work daily on a computer and perform internet searches.
• Excellent organization and follow-up skills required.
• A valid driver’s license may be required.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.

Responsibilities

• Interact with customers to promote specialized product needs and installations.
• Review each job for proper sizing, colors, placement, and prior to scheduling job for installation.
• Maintain and update prepayment logs and keep customers apprised of work progress.
• Schedule installation appointments with designated service staff members.
• Monitor daily parts traffic and receive parts for installations.
• Inspect vehicle to ensure proper parts are ordered.
• Maintain a safe and clean work area for customers and coworkers.

Skills

Sales experience

RV product knowledge

Customer service

Organization

Computer skills

Education

High School diploma or GED

Job description

Camping World is seeking a Product Specialist Advisor for our growing team.At Camping World, a Product Specialist Advisor works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Product Specialist is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.What You’ll Do:Daily interaction with customers to promote specialized product needs and installationsReview each job for proper sizing, colors, placement, and prior to scheduling job for installationMaintain and update prepayment logs and keep customers apprised of work progressSchedule installation appointments with designated service staff membersMonitor daily parts traffic and receive parts for installationsInspect vehicle to ensure proper parts are orderedProvide excellent overall customer serviceMaintain a safe and clean work area for customers and coworkersMay cross train to perform other duties as necessaryWhat You’ll Need to Have for the Role:High School diploma or GED equivalent preferredAt least one year of sales experience is preferredAt least one year of previous RV or camping product is preferred but not requiredAbility to work daily on a computer and perform internet searches as neededExcellent organization and follow up skills are requiredKnowledge of Service Department procedures and policies is preferredA valid driver's license may be requiredMay lift up to 25 lbs and/or move up to 50 lbs. with assistive devicesPeriods of standing, stooping, crawling, and bendingIn addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.comWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.