Product Services Associate

Aclaimant; Eagle Grove (IA); Remote; USD 50,000 - 80,000; Full time

Job summary

An innovative company is seeking a detail-oriented individual to enhance client workflows and manage customer data. This role involves building customized configurations and providing documentation for successful transitions. The ideal candidate will possess strong organizational skills, proficiency in Microsoft Excel, and the ability to adapt quickly in a fast-paced environment. With a focus on teamwork and independent work, this position offers a competitive salary and comprehensive benefits, including flexible vacation options and remote work arrangements. Join a forward-thinking team and make a significant impact in a dynamic setting.

Benefits

Comprehensive Health Benefits

401(k) with Match

Flexible Vacation Options

Remote Work Arrangements

Qualifications

• Must be organized and detail-oriented with strong communication skills.
• Basic understanding of databases/SQL is a plus.

Responsibilities

• Build customized configurations to enhance client workflow experience.
• Scrub and upload customer data into the platform.
• Manage, prioritize, and respond to ad-hoc requests.

Skills

Organizational Skills

Detail-Oriented

Verbal Communication

Written Communication

Teamwork

Adaptability

Learning New Technologies

Education

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Office

Databases/SQL

Job description

The job description provides a clear overview of the role, responsibilities, requirements, and hiring process. However, it can be improved in terms of formatting and conciseness for better readability and professionalism.

Here is a refined version with improved structure and clarity:

Candidate Profile

Must be organized and detail-oriented with strong verbal and written communication skills. The candidate should be team-oriented but also capable of working independently with minimal supervision.

What You'll Do

1. Build customized configurations to digitize and enhance the client workflow experience.
2. Scrub and upload customer data into the platform.
3. Provide customer documentation and specifications for successful transitions to Customer Success.
4. Communicate updates and changes with internal teams.
5. Manage, prioritize, and respond to ad-hoc requests.

What You'll Bring

• Bachelor’s degree.
• Proficiency in Microsoft Excel (intermediate to expert) and other Microsoft Office products.
• Basic understanding of databases/SQL is a plus.
• The ability to learn quickly and adapt in a fast-paced, changing environment.
• Ability to learn new technologies through instruction and self-training.

Our Hiring Process

1. A member of our People & Wellness Team will review your resume. If you're a good match,
2. We’ll invite you to schedule a call to discuss your experiences, expectations, and learn more about the role and Aclaimant.
3. You will meet your potential future manager and possibly other team members for an in-depth interview and/or assessment.
4. We will verify your references with your prior colleagues, with your permission.
5. We will extend a competitive salary offer, including comprehensive health benefits, 401(k) with match, flexible vacation options, and remote work arrangements.

Assessments

One series of three Excel assessments (approximately 2 hours total).

Aclaimant is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Applicants must be eligible to work in the U.S.