Product Repair Technician I

Generac; Jefferson (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Generac in Wisconsin is seeking a product repair technician to troubleshoot and repair complex mechanical products. The role involves reading blueprints and schematics, cleaning and finishing repaired units, and final packaging of parts and accessories.

You will operate hand and pneumatic tools, use electrical and mechanical diagnostic equipment, and ensure work adheres to quality standards. Strong communication and teamwork are essential for success in a fast-paced manufacturing environment.

Qualifications

• High School Diploma or equivalent; three months repair experience in manufacturing.
• Strong written and verbal communication skills.
• Ability to troubleshoot and apply countermeasures.
• Proficient with ERP systems and MS Office (Outlook, Excel, Word).

Responsibilities

• Read and interpret blueprints, basic drawings and schematics.
• Clean and perform cosmetic touch-ups on repaired units.
• Package repaired units and accessories.
• Use of hand and pneumatic tools.
• Use of electrical and mechanical diagnostic equipment.
• Identify parts and materials needed for basic repairs.
• Perform repairs ensuring compliance with quality standards.
• Escalate product issues properly.
• Respond to written and verbal communications.
• Participate in the department 5S program.
• Accurately report on work performed.
• Demonstrate knowledge of OSHA and safety regulations.
• Perform additional duties as assigned.

Skills

Problem solving

Repair experience

ERP systems

Outlook

Excel

Word

Reading blueprints

Teamwork

Repair process knowledge

Education

High School Diploma or equivalent

Tools

ERP systems

Outlook

Excel

Word

Job description

Job Summary

A product repair technician will perform a wide variety of technical duties to troubleshoot and repair complex and/or mechanical products.

Hours

5:00am-3:00pm Tuesday-Friday

Job Summary

A product repair technician will perform a wide variety of technical duties to troubleshoot and repair complex and/or mechanical products.

Responsibilities

• Reading and interpreting blueprints, and basic drawings and schematics
• Necessary cleaning and cosmetic paint touch‑up on repaired units
• Final packaging of repaired units and accessories
• Use of hand and pneumatic tools
• Use of electrical and mechanical diagnostic equipment
• Identification of necessary parts and materials needed for basic repairs
• Performs all repairs ensuring compliance and company quality standards
• Performs proper escalation of product issues
• Respond to written and verbal communication requests
• Participate in department 5S program
• Accurate reporting on work performed
• Demonstrated knowledge in OSHA and safety regulations
• Additional duties as assigned

Requirements

• High School Diploma or equivalent. Three months experience repairing any type of mechanical product in a manufacturing environment.
• Effective written and verbal communication skills
• Demonstrate problem solving and troubleshooting skills to implement appropriate countermeasures
• Intermediate PC functions including using ERP business systems, Outlook, Excel and Word
• Understand repair process
• Perform basic reading and math functions
• Perform basic manufacturing assembly and test skills
• Work in a team environment effectively
• Model positive and professional work ethic

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.