Product Release Specialist (UK based)

Trans-Tach; Myrtle Point (OR); Remote; USD 68,000; Full time

Job summary

A leading non-profit organization in Myrtle Point, Oregon, seeks a skilled professional to manage the installation and support of the Tessitura application. Responsibilities include collaborating with teams to test new features, troubleshooting issues, and providing training as necessary. Strong project management and communication skills are essential. This role offers a comprehensive benefits package and a supportive remote work environment.

Benefits

Salary up to £50,000 GBP

Comprehensive benefits package including medical, dental, and vision plans

Generous paid time off

Professional development opportunities

Seven-week sabbatical after seven years

Qualifications

• Ability to manage multiple projects simultaneously with strong prioritization skills.
• Excellent collaboration and communication skills, both written and verbal.
• Strong troubleshooting, problem-solving, and analytical skills.
• Self-motivated and able to work efficiently in a virtual environment.
• Detail-oriented, organized, and results-driven.

Responsibilities

• Install and upgrade the Tessitura application for new and existing members.
• Collaborate with teams to test deployments of new releases.
• Troubleshoot installations and network problems.
• Provide training to Tessitura members and internal teams.
• Create and maintain internal documentation.

Skills

Project management

Collaboration

Troubleshooting

Problem-solving

Analytical skills

Tools

Tessitura

SQL Server Management Studio (SSMS)

Citrix

GoCD

Confluence

JIRA

Job description

Employer Industry: Non-Profit Arts and Cultural Organizations

Why consider this job opportunity:

• Salary up to £50,000 GBP
• Comprehensive benefits package including medical, dental, and vision plans
• Generous paid time off, including vacation, sick leave, and 12 weeks of paid parental leave
• Opportunity for professional development and training within the organization
• Supportive remote work environment with flexibility
• Seven-week sabbatical after seven years of service and a recharge week between Christmas and New Year’s

What to Expect (Job Responsibilities)

• Install and upgrade the Tessitura application for new and existing members in the Cloud Hosting environment
• Collaborate with various teams to test deployments of new releases and features
• Troubleshoot installations and network problems to identify root causes of issues
• Provide training to Tessitura members and internal teams as needed
• Create and maintain internal documentation to ensure up-to-date information for staff

What is Required (Qualifications)

• Ability to manage multiple projects simultaneously with strong prioritization skills
• Excellent collaboration and communication skills, both written and verbal
• Strong troubleshooting, problem-solving, and analytical skills
• Self-motivated and able to work efficiently in a virtual environment
• Detail-oriented, organized, and results-driven

How to Stand Out (Preferred Qualifications)

• Experience with the Tessitura application, SSMS, SQL, and Citrix
• Knowledge of GoCD Pipeline
• Familiarity with Confluence and JIRA

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