Product Quality Operations

Dog is Human; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Dog is Human in New York seeks a hands-on QA/QC professional to own quality across existing dog health products and help bring new items from R&D through production.

You’ll visit manufacturing sites, drive corrective actions, maintain specifications and testing requirements, and document quality processes.

Ideal candidates are detail-oriented, fast learners, with strong communication and problem-solving skills; manufacturing experience is a plus.

Qualifications

• Hands-on, detail-oriented, highly organized, and fast-learning.
• Willing to visit manufacturing sites to drive quality improvement.
• Strong communication and accountability to hold teams to high standards.
• Familiarity with manufacturing or new product development is a big plus.

Responsibilities

• Own and improve QA/QC processes across existing products.
• Investigate quality issues and drive corrective actions with manufacturers.
• Own product specifications, testing requirements, and quality documentation.
• Support manufacturing, site visits, and new product development from R&D through production.

Job description

We’re a dog health startup that makes cleaner, better dog health products by combining human-grade ingredients with veterinary research.

What are we looking for?

We’re looking for someone who cares deeply about making great products. They’re hands‑on, detail-oriented, highly organized, and fast‑learning. They feel comfortable with visiting manufacturing sites to drive further quality improvement. They’ll spend most of your time owning and improving quality across our existing products, with the opportunity to help bring new products from R&D through production.

What does the role entail?

• Own and improve QA/QC processes across existing products
• Investigate quality issues and drive corrective actions with manufacturers
• Own product specifications, testing requirements, and quality documentation
• Support manufacturing, site visits, and new product development from R&D through production

What you bring

• Great problem-solver: you can figure anything out
• Strong bias for action: you move fast and get things done
• Great communicator: you’re clear, concise, and can hold people accountable when needed
• Huge plus: familiarity with manufacturing, or new product development

Work Authorization

We are unable to offer visa sponsorship now or in the future. Candidates must be permanently authorized to work in the United States.