Product Quality Manager - Mac

Apple Inc.; Cupertino, Northern (CA, KY); Hybrid; USD 164,000 - 294,000; Full time

Benefits offered by this job

Employee stock plan

Relocation

Bonuses/commission

Medical coverage

Retirement benefits

Discounted products

Job summary

Apple is seeking a senior Operations lead for Product Operations in Cupertino. You will partner with the Operations technical team during development and mass production, acting as the technical advisor for a product line and coordinating with Engineering to enable operational success through to mass production.

The role requires managing operational readiness, driving process improvements, and delivering regular updates to executives. Travel up to 30% internationally is expected.

Qualifications

• BS in Mechanical, Electrical, Materials Science or Industrial Engineering.
• 8+ years of industry experience in New Product Introduction, Design Engineering, Manufacturing Operations or Quality.
• Strong collaboration with cross-functional teams and offshore manufacturers.

Responsibilities

• Ensure operational technical readiness for all phases of the introduction cycle, including prep for pre-production builds.
• Own key operational metrics such as yield and UPH to ensure ramp readiness.
• Drive process development, documentation, validation, and equipment planning.

Skills

Operations leadership

Quality mindset

NPI/Manufacturing

Education

BS in Mechanical, Electrical, Materials Science or Industrial Engineering

Job description

Cupertino, California, United States Operations and Supply Chain

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!The people here at Apple don't just build products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!Join the dynamic Product Operations team. In this highly visible role, you will lead the Operations technical team during the next generation product's development and high volume production. As the technical lead for a product line, you will partner closely with multiple multi-functional teams during all phases of development to enable the product success.

Description

To be a successful team member within Product Operations you will partner with the Operations technical team (DFx, DFm, Test, SQE, PQE and others) during product development and high volume production. As a technical advisor for the product line, you will partner closely with Engineering throughout the lifecycle of development to enable operational success through to mass production.

Responsibilities

• Ensure operational technical readiness for all phases of the introduction cycle, including driving contract manufacturer preparation for pre-production builds
• Own and drive key operational metrics including yield and UPH to ensure complete ramp readiness
• Drive process development, documentation, optimization and validation, including all equipment requirement plans
• Develop and implement new technologies to enhance production quality, capacity and efficiency
• Provide regular VP level communication of technical health of program.
• Generate Product Quality Plan (PQP)
• Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites
• Handle and triage quality critical issues
• Drive ongoing product improvements with OEM partners
• Support AppleCare Service & Engineering on specific requests
• Conduct periodic reviews of Field/Factory Quality Data with OEM partners
• Leads Weekly Quality Improvement Forums
• Generate monthly Product Health summary
• Support and attend new product development builds as required
• Ability to travel internationally up to 30%.

Minimum Qualifications

• 8+ years of industry experience in one or more of the following disciplines: New Product Introduction / Design Engineering / Manufacturing Operations / Quality
• BS in Mechanical, Electrical, Materials Science or Industrial Engineering

Preferred Qualifications

• MS in Mechanical, Electrical, Materials Science or Industrial Engineering
• exceptional ability to build relationships; clear, consistent communication; data-driven and results- oriented; enthusiastic and motivated
• Obsessively passionate and inquisitive, seeking to pursue everyday problems in innovative ways
• Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues
• Experience partnering with off-shore manufacturers, high volume production and traveling to manufacturing sites
• Direct experience partnering with functional engineering teams (ME, EE, TE, DFX or other)

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $163,500 and $293,900, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple's workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.