Product Quality Manager

Grit Ventures; Austin (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Apptronik, a human-centered robotics company, seeks a Product Quality Manager (PQM) to drive high product quality across complex projects. You will oversee the Quality Team, document issues from builds and system testing, and coordinate with HW, OPS, and SW teams to drive resolution.

As products mature to mass production, you will define quality plans at contract manufacturers and audit adherence, including PPAP processes and supplier quality control.

Qualifications

• BS in Mechanical Engineering or similar discipline.
• 5+ years experience in Quality, Process, or related engineering field.
• Strong understanding of mechanical and electrical fundamentals.

Responsibilities

• Lead and direct Quality team members (IQC, IPQC, and Quality Engineers).
• Drive documentation of issues and corrective actions across projects.
• Develop product quality plans and assess contract manufacturer adherence.
• Audit CM PPAP for component validation.
• Monitor production yields and RMA activities.
• Establish outgoing quality control procedures and customer audit processes.

Skills

Mechanical engineering fundamentals

Electrical engineering fundamentals

Manufacturing processes

Hardware test development

Data analysis & dashboards

Team leadership

Quality systems & PPAP

Communication in technical contexts

JIRA, G-Suite, MS Office

Education

BS in Mechanical Engineering

5+ years in Quality/Process

Tools

Microsoft Office Suite

JIRA

G-Suite

Dropbox

Job description

Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.

We operate at the cutting edge of Applied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.

JOB SUMMARY

We are looking for a PQM (Product Quality Manager) with experience in highly complex technical projects. The PQM function at Apptronik drives high product quality standards by documenting issues & driving cross functional teams for corrective action. In this role you will oversee the Quality Team and drive the documentation of issues encountered during builds as well as during system level development testing, engaging with the HW design, OPS, and SW teams to attain resolution. As our products mature from internally built prototypes to mass production, you will also oversee defining product quality plans at contract manufacturers and auditing adherence.

ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES

• Ability to lead and direct Quality team members (IQC, IPQC and Quality Engineers)
• Self motivated & proactive, demonstrating creative and critical thinking capabilities
• Champion of the bug/issue resolution process, documenting bugs, aligning stakeholders and driving corrective action (RC/CA)
• Consolidate issues into dashboards and other visual tools to drive team action & update leadership on top issues
• Develop Product quality plans and assess CM adherence
• Audit CM team PPAP for component validation
• Monitor factory yields/issues on production assembly & RMA lines
• Establish Outgoing Quality Control procedures and Customer Audit Processes
• Up to 20% Travel Internationally

SKILLS AND REQUIREMENTS

• Strong understanding of mechanical & electrical engineering fundamentals & manufacturing processes
• Experience with hardware test & manufacturing fixture development
• Expert in statistical analysis tools (GR&R, SPC, Cpk, 5WHY, Fishbone …)
• Experience with data analysis, able to drive improvements to data capturing & manipulate into useful dashboards/charts
• Experience supporting new product launches from a manufacturing or product development perspective
• Experience managing a team and providing coaching/feedback to employees
• Excellent written and oral communication in highly technical applications
• Excellent interpersonal and team management skills
• Detailed knowledge of product development process and life cycles
• Excellent knowledge of business software tools (Microsoft office suite, JIRA, G-Suite, Dropbox, etc.)

NICE TO HAVE

• 5+ years experience with contract manufacturing at international sites
• 5+ years experience with high volume manufacturing
• Experience with PPAP
• Bilingual – English/Spanish

EDUCATION and/or EXPERIENCE

• BS in Mechanical Engineering (or similar)
• 5+ years experience in Quality, Process, or similar engineering role

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Vision to read printed materials and a computer screen
• Hearing and speech to communicate

*This is a direct hire. Please, no outside Agency solicitations.

Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.