Product Quality and Recovery Associate

IKEA; Costa Mesa (CA); In loco; USD 27.000 - 39.000; Part-time

Vantaggi offerti da questo lavoro

Paid time off

Parental leave

Co-worker discount

Dental and vision plans

Education assistance and learning

Descrizione del lavoro

IKEA in Costa Mesa is seeking a Product Recovery Associate for part-time hours (12-20 hrs/week). You will help recover products, repack and reassemble items, and price As-Is goods to attract customers while protecting store results.

We value sustainability, teamwork, and a customer-focused approach. The role offers a path to growth within a global home furnishings company.

Competenze

• Retail experience required.
• Knowledge of assembling IKEA furniture.
• Understanding of waste management and sustainability principles.
• Experience in a customer- and commerce-focused role.

Mansioni

• Minimize all internal damages or costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is with a strong commercial expression and pricing.
• Support the quality work to improve customers' perception of IKEA products.
• Consider sustainability impact when deciding how to recover products.
• Contribute to an environment where IKEA culture is a living reality that embraces diversity.

Conoscenze

Retail experience

Furniture assembly knowledge

Waste management knowledge

Customer-oriented mindset

Descrizione del lavoro

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

Every day, we're using and wasting more energy and resources than ever before, and this isn't good news for the planet. At IKEA, we'd like to create more from less. Because we know that when we produce less waste, we'll be able to leave a cleaner, healthier planet to the generations to come. As a Product Recovery Associate, contributing to the recovery and sustainability work in the store, you will:

• Contribute to minimizing all internal damages or other costs related to IKEA products.
• Take necessary action on products to give them a second chance, such as repackaging and assembly.
• Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
• Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
• Always consider the sustainability impact when deciding when and how to recover products.
• Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a Team

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!

Qualifications

• Retail experience.
• Knowledge of how to build quality IKEA furniture.
• Knowledge of waste management and sustainability principles.
• Experience working in a customer and commercial-oriented business.

JOB TYPE: Permanent - Part-Time (limited benefits) HOURS: 12-20 hrs/week (PT) PAY RANGE: $19.91 - $28.12 SHIFT: Retail Environment; must be able to work nights & weekends.

At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future.

• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.