Product Program Manager- NO C2C

PDSSOFT INC.; Jacksonville (FL); Remote; USD 120,000 - 180,000; Full time

Job summary

A leading company in IT services is seeking an Associate Vice President (AVP) for Sales and Delivery. This remote position involves defining user journeys, managing vendor relationships, and driving continuous improvements in retail technology solutions. The ideal candidate will have extensive experience in product management, particularly in B2B environments, and strong analytical and stakeholder management skills.

Qualifications

• 7+ years of B2B product management experience.
• 3+ years in retail/in-venue tech solutions.
• Strong vendor integration experience.

Responsibilities

• Define user journeys, requirements, and KPIs for various activations.
• Manage vendor relationships and coordinate with teams for seamless delivery.
• Own roadmap creation and work closely with engineering and QA.

Skills

Stakeholder management

Analytical skills

Vendor integration

Education

MBA or advanced degree

Tools

Retail Cloud

Oracle Retail

Salesforce Commerce

Job description

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Associate Vice President (AVP)- Sales And Delivery

Location: Remote

Duration: Long Term

Job Description:

• Define user journeys, requirements, and KPIs for POS, inventory, BOPIS, and merchandise activations.
• Own roadmap creation, write PRDs, and work closely with engineering and QA on aggressive timelines.
• Instrument platform touchpoints with KPIs (e.g., transaction volume, checkout speed, attachment rates) and drive continuous improvements.
• Work cross-functionally with Merchandising, Ops, Marketing, Finance, and IT to align on timelines, training, and go-lives.
• Manage vendor relationships, especially with Retail Cloud—handle SLAs, integrations, and onsite execution.
• Coordinate with various teams to ensure seamless delivery and field-readiness.
• Basic Qualifications
• 7+ years of B2B product management, with 3+ years in retail/in-venue tech solutions.
• Strong vendor integration experience (Retail Cloud or similar POS/OMS platforms).
• Proven ability to thrive in fast-paced, ambiguous environments and manage multiple event deadlines.
• Excellent stakeholder management and communication across technical and non-technical teams.
• Strong analytical skills: KPIs, SLA monitoring, root-cause analysis.
• Preferred Qualifications
• Experience with Retail Cloud, Oracle Retail, Salesforce Commerce, or similar systems.
• Background supporting large-scale events (e.g., FIFA, Olympics, concerts).
• Understanding of omnichannel retail concepts: BOPIS, reserve-and-collect, mobile POS.
• MBA or advanced degree (especially in Ops or Supply Chain).

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Product Management and Project Management

• Industries

  Information Services, IT Services and IT Consulting, and Retail

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