Product Program Manager

AIIR Intelligent HVAC; Dallas (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

AIIR Intelligent HVAC is seeking a Product Program Manager to drive cross-functional execution of strategic initiatives and new product introductions. You will lead PMO tasks, governance, and portfolio management while coordinating with Engineering, Operations, Quality, Sales, Marketing, and Customer Support.

A strong ability to influence without authority and communicate with executives is essential. The role combines PMO leadership (70%) with Associate Product Manager responsibilities (30%),

Qualifications

• Bachelor's degree in a related field.
• Five+ years of progressive experience in project/program management or PMO.
• Proven success leading cross-functional initiatives from planning to implementation.
• Experience managing multiple projects with interdependencies.
• Strong governance, reporting, and executive communication skills.
• Ability to influence and drive accountability without direct authority.
• Proficiency with Excel, PowerPoint and project management tools.

Responsibilities

• Lead PMO and project management activities from charter to closeout.
• Define scope, objectives, timelines, milestones and resources.
• Coordinate cross-functional teams across Product, Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Support.
• Establish and maintain project governance templates and dashboards.
• Facilitate weekly and monthly reviews and executive steering committees.
• Manage NPI programs from concept through commercialization.
• Identify risks and dependencies; develop mitigation plans.
• Provide post-launch reviews and continuous improvement.

Skills

PMO leadership

Cross-functional collaboration

Stakeholder management

Influence without authority

Executive communication

Project planning

Risk management

Market intelligence

Education

Bachelor's degree in Business / Engineering / related field

Tools

Microsoft Excel

PowerPoint

Word

Microsoft Teams

Jira

Asana

Smartsheet

Microsoft Project

Monday.com

Job description

Product Program Manager

Location: 3728 Arapaho Road Addison, TX 75001

Engagement: Fulltime Direct hire

The Product Program Manager is the primary driver of cross-functional execution for strategic business and new product initiatives. The role brings structure, visibility, and accountability to complex programs spanning Product Management, Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Support. Approximately 70% of the role is dedicated to PMO and project management leadership, including portfolio governance, program planning, risk management, executive reporting, and New Product Introduction (NPI) execution. The remaining 30% supports Product Management through market intelligence, voice-of-customer activities, requirements development, roadmap planning, and commercialization support. The successful candidate will be an experienced project leader who can influence without direct authority, communicate effectively with executives and functional teams, and apply a customer- and market-oriented product mindset. The role offers a potential career path toward either senior program leadership or a dedicated Product Manager position.

Key Responsibilities

• PMO & Project Management (70%)
• Associate Product Manager (30%)

PMO & Project Management

• Lead cross-functional strategic initiatives from charter development through implementation and closeout.
• Define scope, objectives, deliverables, timelines, milestones, resource needs, decision rights, and communication plans.
• Translate strategic priorities into executable workplans with clear owners, dependencies, and success measures.
• Coordinate activities across Product, Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Support.
• Drive timely decisions, remove obstacles, and elevate unresolved issues with clear options and recommendations.
• Manage multiple concurrent programs while maintaining alignment with business priorities and available resources.

PMO Governance & Portfolio Management

• Establish and maintain practical project governance standards, templates, stage reviews, and operating cadences.
• Manage project intake and support portfolio prioritization based on strategic value, urgency, capacity, risk, and financial impact.
• Maintain a centralized view of active initiatives, key milestones, project health, resource constraints, and interdependencies.
• Create and maintain project charters, integrated schedules, RAID logs, decision logs, action trackers, and change controls.
• Facilitate weekly project reviews, monthly portfolio reviews, and executive steering committee meetings.
• Ensure decisions, commitments, and action items are documented, assigned, and driven to closure.

New Product Introduction (NPI) Program Management

• Lead NPI programs from concept through commercialization
• Coordinate Engineering, Product, Quality, Supply Chain, Operations, Sales, and Marketing
• Manage phase-gates, prototypes, testing, sourcing, compliance, cost, and launch readiness
• Track scope, schedule, cost, quality, and risks to ensure successful launches
• Lead post-launch reviews and continuous improvement

Risk, Dependency & Change Management

• Identify and manage risks, issues, assumptions, and dependencies
• Define mitigation plans, owners, and timelines
• Assess and communicate impacts of scope, cost, schedule, and resource changes
• Escalate critical decisions with clear, fact-based recommendations
• Maintain effective change control while enabling business agility

Executive Reporting & Communication

• Deliver concise executive updates on progress, risks, decisions, and next steps.
• Build portfolio dashboards, scorecards, and KPIs.
• Tailor communication to executive, technical, operational, and commercial teams.
• Present project status, tradeoffs, and recommendations to leadership.
• Drive transparency through fact-based project reporting

Process Improvement & PMO Capability Building

• Identify execution bottlenecks, resource conflicts, and process gaps
• Implement simple, scalable PMO practices to improve predictability
• Standardize project tools, templates, reporting, and meeting practices
• Support adoption of project and portfolio management tools
• Coach teams on planning, risks, reporting, and accountability
• Apply project data and lessons learned to improve future execution

Associate Product Manager (30%)

• Support product planning, opportunity evaluation, and roadmap prioritization
• Align roadmap commitments with executable cross-functional plans
• Track initiatives, dependencies, risks, and key changes.

Market & Competitive Intelligence

• Research market, competitors, technology, and industry trends
• Provide actionable insights on pricing, features, opportunities, and risks
• Monitor emerging customer needs, technologies, standards, and market developments that may create opportunities or risks.

Voice of Customer & Requirements

• Gather customer and channel feedback to identify needs and opportunities
• Support PRDs, user stories, acceptance criteria, and requirement alignment
• Assist with Product Requirements Documents, user stories, acceptance criteria, and traceability between customer needs and program deliverables.
• Collaborate with Engineering and commercial stakeholders to clarify requirements and resolve gaps or conflicts.

Business Cases, Launch & Performance

• Business Cases, Launch & Product Performance Coordinate launch-readiness plans across Product, Sales, Marketing, Operations, Quality, Service, and Customer Support.
• Support development of internal product training, sales-enablement inputs, launch communications, and customer-facing readiness materials.
• Support business cases, launch readiness, training and sales enablement
• Track adoption, customer feedback, quality, and post-launch performance

Required Qualifications

• Bachelor's degree in Business, Engineering, Operations Management, Product Management, Information Systems, Marketing, or a related field.
• Five or more years of progressive experience in project management, program management, PMO, product operations, engineering program management, business operations, or a related discipline.
• Demonstrated success leading complex, cross-functional initiatives from planning through implementation using a rigorous stage-gate product development process.
• Experience managing multiple projects with competing priorities, shared resources, and significant interdependencies.
• Strong working knowledge of project planning, risk management, change control, governance, and executive reporting.
• Ability to influence and drive accountability without direct authority.
• Excellent written, verbal, facilitation, presentation, and stakeholder-management skills.
• Advanced proficiency with Microsoft Excel, PowerPoint, Word, Teams, and project management platforms such as Monday.com, Smartsheet, Microsoft Project, Microsoft Planner, Asana, Jira.

Preferred Qualifications

• PMP certification or equivalent formal project management training.
• Experience in HVAC, manufacturing, industrial equipment, building products, construction, or another technical product environment.
• Working knowledge of Agile, Scrum, Lean, or hybrid delivery methodologies.
• Experience with ERP, CRM, PLM, business intelligence, and portfolio management systems.
• Experience conducting market research, competitive analysis, voice-of-customer work, or business case development.
• Familiarity with product certification, regulatory compliance, sourcing, manufacturing readiness, and commercialization processes

AIIR Products is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.