Product Platform - Product Engineer

Black.ai; New York (NY); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Equity

Medical insurance

Flexible PTO

Parental leave

Fertility stipend

401(k)

Learning opportunities

Job summary

Baseten is hiring Software Engineers to join our Product Platform organization. You will own enterprise-facing features and build surfaces that customers, partners, and their agents interact with daily.

You will work on systems and tools that empower developers and large companies to run AI in production, shaping product for scale, governance, and billing across an evolving platform.

Responsibilities

• Own customer-facing features end to end, from understanding who you're building for through design, launch, and iteration.
• Build platforms and systems that scale and perform well in production, not one-off features or scaffolding.
• Ship in phases, working directly with internal and external customers to validate and iterate along the way instead of betting on a single big launch.
• Weigh competing customer requests and make clear prioritization calls based on impact.
• Work closely with product, design, forward deployed engineering, and go-to-market teams as a peer, contributing ideas rather than just implementing specs.
• Build the systems behind how customers buy, integrate, and use Baseten, across billing, partnerships, and developer and agentic tooling.
• Take ownership of ambiguous problems, move quickly, and drive them to completion with little process.
• Pick up new problem areas quickly and grow your scope as the team and product expand.

Job description

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

AI is being built by many companies at once. Model labs train more capable models, hyperscalers provide infrastructure and distribution, developers build new AI products, and a growing set of tools gives agents more to work with. Baseten sits at the center of all of it, as the inference platform that developers and large companies use to run AI in production.

We're hiring Software Engineers with strong product and customer sense to join our Product Platform organization. This team builds the enterprise-hardened products that sit on top of our inference platform. These are the surfaces customers, partners, and their agents touch every day. We also build systems and products for developer productivity, including agentic platforms.

We're hiring across several areas:

• Commercialization, billing, and partnerships.
• Developer productivity and agentic development.
• Enterprise controls: identity, access, governance, and account lifecycle management.

EXAMPLE INITIATIVES

You'll get to work on these types of projects as part of our Product Platform team:

• How we built RBAC that scales for the enterprise
• Announcing our partnership with OpenAI
• Introducing Baseten Hosted Tools
• How leading platforms ensure observability for LLM inference

RESPONSIBILITIES

• Own customer-facing features end to end, from understanding who you're building for through design, launch, and iteration.
• Build platforms and systems that scale and perform well in production, not one-off features or scaffolding.
• Ship in phases, working directly with internal and external customers to validate and iterate along the way instead of betting on a single big launch.
• Weigh competing customer requests and make clear prioritization calls based on impact.
• Work closely with product, design, forward deployed engineering, and go-to-market teams as a peer, contributing ideas rather than just implementing specs.
• Build the systems behind how customers buy, integrate, and use Baseten, across billing, partnerships, and developer and agentic tooling.
• Take ownership of ambiguous problems, move quickly, and drive them to completion with little process.
• Pick up new problem areas quickly and grow your scope as the team and product expand.

BENEFITS

• Competitive compensation, including meaningful equity
• (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
• Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
• Paid parental leave
• Fertility and family-building stipend through Carrot
• (U.S. only) Company-facilitated 401(k)
• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).