Product Planner - (Eastern Standard Time)

Keywords Studios Plc.; Town of Queensbury (NY); Hybrid; Full time

Job summary

A leading company in the embedded services industry seeks a Product Planner for a remote role. This position involves coordinating resources, managing documentation, and supporting project roll-outs within a team focused on AI training. Candidates should be detail-oriented, organized, and possess strong communication skills. Join us to thrive in a flexible and supportive work environment, offering competitive compensation and benefits.

Benefits

Paid Time Off (including sick days and holidays)

401k (3% matching)

Medical, Dental and Vision benefits

Qualifications

• Ability to translate technical documents for non-technical users.
• Experience in system troubleshooting & finding resolutions.
• Keen eye for detail and ability to work independently.

Responsibilities

• Coordinate resource allocation for projects.
• Ensure documentation for projects is created and maintained.
• Support training and onboarding of new team members.

Skills

Communication Skills

Organization

Time Management

Problem Solving

Education

Prior work experience or college studies in AI

Tools

Excel

Google Sheets

Outlook

Gmail

JIRA

Asana

Job description

Work Location: USA Remote (EST hours)

Work Hours: M - F, 9:00 am - 5:30 pm

Pay Rate: $27- $31 /hr. DOE & location

The Product Planner is an integral role providing organization and documentation to a team of 50, focused on the training of an AI engine.

This role will coordinate resource allocation, ensure documentation for projects is created and up to par for the team, and provide support to the Project Lead and Seniors in the roll-out of new projects. In this role a strong attention to detail, excellent time management/organization and documentation skills are required.

Responsibilities:

• Work collaboratively in a fast-paced environment
• Support roll-outs of new projects by ensuring proper documentation and training is in place
• Answer questions related to project roll-outs and update documentation appropriately
• Support training and onboarding of new team members
• Assist in the scheduling and tracking of team allocation to projects
• Assist in validation of quality and providing feedback on quality
• Make recommendations on how to improve processes
• Drive process improvements
• Reporting as necessary

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.

• Excellent communication skills both written and oral
• Strong Organization and Time Management Skills
• Ability to translate technical documents into documentation for non-technical users
• Experience allocating and tracking resources to projects
• Experience in assisting in system troubleshooting & finding resolutions
• Preferred prior work experience or college studies in AI
• A stable internet connection with a download speed of 50-100 Mbps and an upload speed of at least 10 Mbps
• Technical aptitude in one or more of the following:

- Spreadsheets (e.g., Excel, Google Sheets)

- Email/calendar (e.g., Outlook, Gmail)

- Project management (e.g., JIRA, Asana)

• Ability to gain new skills and knowledge through hands-on experience
• Keen eye for detail
• Demonstrated ability to work independently
• Exemplify the quality of having a "Proactive Approach," attitude which includes a high level of accountability, transparency, and teamwork first & foremost

At Keywords, we provide all our contingent workforce with:

• Paid Time Off (including sick days and holidays)
• 401k (3% matching)
• Medical, Dental and Vision benefits

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice athttps://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Americas, United States

Area of Work: Embedded Services

Service: Globalize

Employment Type: Contractor, Full Time

Working Pattern: Remote