Product Performance Analyst I

RXinsider LTD.; Plymouth (MN); Hybrid; USD 51,000 - 101,000; Full time

Benefits offered by this job

Free medical coverage in HIP PPO plan

Excellent retirement plan with high HR

Tuition reimbursement and FreeU degree

Global company with Fortune-recognized

Job summary

Abbott in Plymouth, MN, seeks a qualified professional to join the Electrophysiology (EP) division. The role centers on evaluating returned devices, performing rigorous testing, and supporting investigations into product issues to protect patient safety.

You will document findings, prepare technical reports, and coordinate with internal teams and external consultants to ensure regulatory compliance and quality system adherence in a fast-paced environment.

Qualifications

• Four-year degree in healthcare, science, or technical fields.
• Knowledge of medical device regulations and terminology is a plus.
• Strong written and oral communication skills.
• Ability to work independently and on teams while managing multiple tasks.
• Proficient computer skills.
• Strong ability to communicate at multiple levels in the organization.

Responsibilities

• Conduct evaluations on returned complaint products including disposable, implantable, electronic, and electro‑mechanical devices.
• Perform non‑destructive and destructive testing to assess device performance and failure modes.
• Physically inspect devices using lab tools and microscopy to replicate reported issues.
• Review Device History Records (DHRs) to support investigations.
• Document and enter analysis results and observations into quality systems.
• Prepare clear, detailed technical reports summarizing methods, findings and conclusions.
• Coordinate testing and analysis with cross‑functional teams and external consultants.
• Operate, maintain, and ensure proper use of Postmarket Surveillance Lab equipment.
• Support compliance with quality systems and regulatory requirements through thorough documentation.

Skills

Written communication

Oral communication

Independent worker

Problem solving

Computer skills

Education

Four-year degree

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Job Description

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to :

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works fully onsite out of our Plymouth, MN location in the EP Division.

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You’ll Do

• Conduct evaluations on returned complaint products, including disposable, implantable, electronic, and electro‑mechanical medical devices and systems
• Perform non‑destructive and destructive testing to assess device performance and failure modes
• Physically inspect devices using laboratory tools and microscopy to replicate reported product issues
• Review and analyze Device History Records (DHRs) to support complaint investigations
• Document and enter analysis results and observations into the designated quality/compliance systems
• Prepare clear, detailed technical reports summarizing evaluation methods, findings, and conclusions
• Coordinate testing and analysis activities with cross‑functional internal departments and external consultants
• Operate, maintain, and ensure proper use of Postmarket Surveillance Laboratory equipment
• Support compliance with quality system and regulatory requirements through thorough documentation and testing practices

Qualifications

• Four-year degree, preferably in the healthcare, science, or technical fields
• Knowledge of global regulations for medical device reporting and medical terminology is a plus
• Strong written and oral communication skills are required
• Candidate must be able to work well independently and on teams in a busy department while managing multiple ongoing tasks and investigations simultaneously
• Good problem-solving and proficient computer skills are required
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is $50,700.00 – $101,300.00. In specific locations, the pay range may vary from the range posted.