Clinical Specialist

Abbott Laboratories; Lexington (KY); On-site; USD 61,000 - 123,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with employer match

Tuition reimbursement

Education benefit (Free U)

Career development opportunities

Job summary

Abbott is seeking a capable EP product support professional to provide engineering, sales, educational and clinical assistance for electrophysiology products. You will act as a clinical interface between physicians, health professionals and the Abbott business, and lead trainings and case coverage across regions.

The role requires a biomedical engineering background, cardiology knowledge, and strong communication with an emphasis on independent, detail-oriented work within a collaborative team.

Qualifications

• Bachelor's degree in Bio-Medical Engineering or related healthcare field.
• Strong written and verbal communication, interpersonal and presentation skills.
• Ability to interpret complex clinical problems and apply engineering solutions.
• Experience in cardiology, electro-physiology, or cardiac procedures is preferred.
• Familiarity with cath lab and operating room protocols.

Responsibilities

• Provide engineering, sales, educational and clinical support for EP products.
• Act as a clinical interface between medical community and Abbott business.
• Develop and deliver trainings and programs on EP products to healthcare professionals.
• Offer regional EP procedural case coverage and support field staff.
• Assist with advanced product demonstrations to physicians and sales teams.
• Stay current on regulatory requirements, markets, and industry trends.

Skills

Cardiac pacing knowledge

Communication skills

Analytical skills

Attention to detail

Independent work

Education

Bachelor's degree in Bio-Medical Engineering

Tools

Microsoft Office

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You’ll Work On

Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products. Performs work that involves a high degree of independence. Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness. Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager.

• Acts as a clinical interface between the medical community and the business.
• Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education and clinical support in response to field inquiries on as-needed basis. Demonstrates a thorough command of all EP products, related product and technical knowledge, trends and players.
• Develops, leads and/or facilitates trainings and other programs on EP products to healthcare professionals.
• Provides insight, guidance, and feedback to management on market feedback and components of next generation of products.
• Provides regional EP procedural case coverage.
• Provides additional back-up support to EP Sales Representatives in the following areas:
  • Sales support;
  • Regional training seminars;
  • Clinical studies/data collection;
  • Trouble Shooting; and,
  • New product in-service training to physicians, nurses and sales representatives.
• Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.
• Assists Training and Education departments with advanced educational seminars, and the preparation of educational materials.
• Assists Sales with advanced product demonstrations to visiting physicians and sales personnel.
• Remains current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.
• Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.
• Performs related functions and responsibilities, on occasion, as assigned.

Required Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required.
• Requires ability to become certified on EP products.
• A minimum of two years increasingly responsible experience in the cardiac pacing and related industries.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrated advanced knowledge of cardiac pacing systems is also necessary.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
• Must have the ability to concentrate on detail and work independently.
• Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
• Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please adviseHR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.